Director of Nursing & Quality, Health Center - **SIGNING BONUS**

Job Description
About Us

We're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time.

We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs, including the HRSA LRP.

The Director of Nursing & Quality is responsible for the strategic leadership, oversight, and continuous improvement of nursing services and quality initiatives within the Health Center. This role ensures the delivery of high-quality, patient-centered care in compliance with HRSA, DPH, and other regulatory standards.

The Director of Nursing & Quality leads nursing practice, quality assurance and performance improvement (QAPI), infection control, and clinical compliance efforts, while partnering with interdisciplinary leadership to optimize patient outcomes, operational efficiency, and population health outcomes.

SIGNING BONUS: UP TO $5,000.00

Benefits

• 403B
• Dental insurance
• Disability insurance through Massachusetts PFML
• Employee discounts, cell phone, eyewear etc.
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Flexible Spending Account
• Opportunities to earn CEU's
• Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances
• Paid Long Term Disability

• Director of Nursing & Quality provides leadership and oversight of all Health Center nursing services, including RNs, LPNs, and medical assistants
• Establishes and maintains nursing practice standards consistent with regulatory and evidence-based guidelines
• Partners with the CMO and Health Center leadership to align clinical operations with organizational goals
• Supports and supervises Nurse Manager and Program Director MAT in daily operations, staffing, and performance management
• Lead quality improvement initiatives and performance management initiatives to ensure high standards of nursing care, patient safety, and regulatory compliance.
• Director of Nursing & Quality oversees clinical quality metrics including UDS, HEDIS, and other reporting requirements
• Ensures compliance with HRSA, DPH, and other applicable regulatory standards
• Conducts clinical audits and medical record reviews to ensure documentation accuracy and compliance
• Assists with the review, updating, and organization of policies and procedures
• Monitors patient outcomes, safety indicators, KPIs and implements improvement strategies
• Designs, implements, and oversees infection prevention and control programs within the Health Center
• Director of Nursing & Quality provides staff education related to infection control and quality improvement initiatives
• Collaborates with leadership to optimize clinical workflows, patient access, and care delivery
• Establishes and monitors staffing models and productivity standards
• Participates in recruitment, hiring, onboarding, and retention strategies for nursing staff
• Provides supervision, coaching, and performance management to nursing leadership and staff
• Develops and implements training programs, competencies, and professional development plans
• Develops, reviews, and updates clinical policies and procedures
• Ensures consistent application of organizational policies and procedures
• Director of Nursing & Quality supports grant initiatives, program development, and expansion of Health Center services
• Serves as a member of leadership and quality committees
• Collaborates with interdisciplinary teams including providers, behavioral health, and operations
• Acts as a liaison between clinical staff and executive leadership
• Treats patients and colleagues with dignity and respect and honors each person's right to privacy while maintaining strict patient and colleague confidentiality
• Adheres to the work schedule and obtains supervisor approval in advance of schedule conflicts, late arrivals, or early departures
• Records all hours worked by the last day of the pay period
• Follows incident reporting policies and procedures when reporting any unsafe or unusual situations
• Timely completes all required trainings, certifications, and licensing requirements
• Maintains current awareness of SSTAR communications by regularly reviewing and responding to work emails and seeks clarification when needed
• Other duties - as assigned

• Minimum of a BSN degree required.
• 8 + years of experience as a registered nurse;
• 3 years in management, supervisory or director level role in a treatment facility or hospital setting
• Proven experience in quality improvement.
• FQHC experience preferred
• Demonstrated ability to work cooperatively with other professionals.
• Sensitivity to diversity issues and a commitment to cultural competency.