Duty Manager (Leisure)

Leisure Duty ManagerAn exciting opportunity for a Leisure Duty Manager to lead daily operations across busy leisure, fitness and sports facilities. Ideal for candidates with leisure management, sports centre operations, swimming pool supervision, customer service and team leadership experience.If you've also worked in the following roles, we'd also like to hear from you: Assistant Leisure Centre Manager, Leisure Supervisor, Duty Manager, Leisure Operations Supervisor, Recreation Manager, Senior Leisure Duty Manager, Leisure Centre Manager, Sports Centre Manager, Leisure Centre Duty ManagerSALARY: £31,668 per annum (£27,779 per annum + 14% Shift Allowance) + BenefitsLOCATION: Hedge End, Southampton, HampshireJOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week on average, 52 weeks per year. Two-week rolling shift pattern including evenings, weekends and bank holidaysJOB OVERVIEWWe have a fantastic new job opportunity for a Leisure Duty Manager to support the day-to-day operation of busy leisure and sports facilities serving the local community.As a Leisure Duty Manager you will lead operational teams, oversee swimming pool and fitness suite operations, maintain excellent customer service standards, support membership retention and ensure health and safety compliance across multiple facilities.Working closely with management colleagues, you will help deliver sports programmes, swim school activities, community events and leisure services whilst ensuring facilities remain safe, welcoming and fully operational.The Leisure Duty Manager will play a key role in staff supervision, leisure operations, sports centre management, customer engagement, marketing initiatives and the continued development of the organisation's facilities and services.DUTIESYour duties as the Leisure Duty Manager include:Lead Daily Operations: Oversee the smooth running of leisure centres, sports facilities, swimming pools and fitness areasManage Staff Teams: Supervise, support and develop operational, fitness and instructor staff during shiftsMaintain Health and Safety Standards: Ensure facilities operate safely and comply with all relevant procedures and regulationsSupport Swim School Development: Assist with programme delivery, administration, promotion and growth initiativesDrive Membership Retention: Implement customer engagement and retention programmes to support business objectivesOversee Facility Presentation: Maintain high standards of cleanliness, security and customer experienceCoordinate Sports Programmes: Support the delivery of activities, events, swimming lessons and community programmesMonitor Financial Procedures: Complete cash handling, banking preparation and audit-compliant administrative tasksSupport Marketing Activities: Assist with website content, social media updates and promotional campaignsProvide Excellent Customer Service: Build positive relationships with customers, clubs, visitors and stakeholdersCANDIDATE REQUIREMENTSEssentialNPLQ - National Pool Lifeguard QualificationPrevious experience in leisure management, leisure supervision or sports centre operationsGood understanding of the leisure industryExtensive knowledge of leisure centre, swimming pool and fitness facility operationsExcellent communication and interpersonal skillsProven experience of leading and motivating teamsStrong organisational skills and attention to detailFlexible approach to working hours and operational requirementsDesirableFitness Instructor Level 2 qualificationPool Plant Operation qualificationSwim Teaching Level 1 or Level 2 qualificationRecognised qualification in Leisure Management or NVQ Level 3Experience with membership retention, leisure marketing and programme developmentBENEFITSEnrolment in one of the UK's largest public sector pension schemesA tax efficient Cycle-to-Work scheme through salary sacrificeA tax efficient IT Leasing scheme through salary sacrificeFriendly and sociable colleaguesStaff membership rates to the modern on-site Leisure CentreGood transport linksFree on-site car parkingThe school is committed to safeguarding and promoting the welfare of children and young people, and all staff and volunteers are expected to share this commitment.

Successful candidates will be subject to DBS and other relevant employment checks. The school reserves the right to close vacancies early.APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-P14845Full-Time, Permanent, Leisure Club Management Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire.

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