Electrical Root Cause and Launch Support Engineer - Associate

Job Description

Job Description

• Support external quality Key Performance Indicators (KPI) management for achieving targets, driving improvement/corrective actions and escalation
  

• Review warranty/Customer Quality Insight (CQI) claims daily, maintain issue stratification and maintain the portion of Warranty Wall responsible for their area.
  

• Resolution of systemic/chronic or major quality issues (Top Warranty, Recalls, Rapid Service Update (RSU), Customer Satisfaction Notice (CSN))
  

• Lead improvement activities in vehicle quality by addressing nonconformity to product quality targets (SCA, VLO, BSR, and TDF performance driven to assigned targets)
  

• Support Corporate Quality objectives/deliverables and communicate requirements to all groups involved to ensure goals are achieved.
  

• Lead teams to identify issues/risks associated with product designs, processes and applications by utilizing FMEA’s and other risk assessment tools.
  

• Collaborate with Process Quality, Plant PIM/PRM, PPS / Process Engineers to ensure that control plans are implemented and maintained (i.e. Driven by Standards, Process Flow, PFMEA, Control Plans requirements, AM/PM Schedules, measurement/visibility)
  

• Partner with Process Quality team to properly map issues/defects within PFS/MCV to ensure vehicles with defects will not escape the plant and defects are identified, measured (trends) and issues are attacked.
  

• Support the plant on complex issues from Final, Rolls, BSR, CPA/CTVV (Vehicle Center).
  

Requirements

• Bachelor’s degree or higher in the fields of Mechanical Engineering, Electrical Engineering or Mechanical Engineering Technology (other Engineering degrees, in combination with relevant experience may be considered).
  

• Ability to perform data analysis to identify top issues, summarize trends, distinctions, and effectiveness of corrective actions and continuous improvement activities.
  

• Effective presentation/public speaking skills
  

• Experience with problem solving tools.
  

• Ability to thrive in a high intensity environment while working on multiple projects.
  

• A passion for spending time on the shop floor and fully understanding the build process from a 4M1D standpoint (man, method, machine, material, and design).
  

Preferred Qualifications:

• Advanced Degree
  

• Reactive Green Belt / Black Belt Certification.
  

• Previous experience in resolving complex issues; including root cause, repairs, etc.
  

• Previous experience in Product Engineering and/ or Vehicle Integration / Development at supplier or Tier 1 Automotive Manufacturer.
  

• Previous Manufacturing and/or Quality experience within a vehicle/Component assembly plant