Employee Benefits Emerging Markets Team Lead
USI Insurance Services
Troy, Italy Full Time Operations Jobs Italy
Job Description
General Description: Responsible for the management and development of the Emerging Markets Service Team.
Responsibilities
- Provide day‑to‑day training, management and development of employees.
- Provide oversight and implementation of operational strategic objectives to the service team.
- Develop and implement a regularly scheduled training plan for the service team.
- Provide strong insurance technical expertise to members of the Account Management and Sales team.
- Technical expert for internal team members on all Compliance topics, including ERISA, COBRA, FMLA, 5500s and Health Care Reform.
- Educate, advise and communicate strategy and value to internal team members on all USI value propositions, including Compliance, Population Health Management, Analytics, Benefit Resource Center, etc.
- Develop employee communications for changes, enrollment procedures, miscellaneous benefit changes and clarifications.
- Participate in peer review process as both a participant and reviewer of standard and complex deliverables.
Knowledge, Skills, and Abilities
- 5+ years of experience in employee benefits industry; college degree preferred.
- Expert understanding of Employee Benefits; marketing experience required.
- Prior managerial experience preferred.
- Must hold life and disability insurance license or be willing to obtain within 3 months of hire.
- Comfortable with internet‑based programs and Microsoft Office products.
- Able to carry out complex tasks with many concrete and abstract variables.
- Able to work in a fast‑paced, team environment with minimal instruction.
- Keep informed about industry information, technology and trends.
- Able to define problems and generate potential solutions.
- Strong communication and negotiation skills.
- Assist, mentor and conduct trainings for fellow team members.
Benefits
USI offers competitive pay and incentives, a robust benefits package, and employee programs that recognize outstanding achievement. Health, wellness, dental and vision coverage, 401(k), flexible spending and health savings accounts, short and long‑term disability, life insurance, and paid time off are part of the benefits portfolio.
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Posted May 9, 2026