Executive-merch ops
CIEL HR
Job Description
Key Responsibilities:
1. Operational Excellence & Execution
Own operational workflows and in-app configuration for marketing projects, enabling seamless rollout of campaigns, experiments, and feature updates.
Lead end-to-end merchandising execution including testing, curation, and timely go-live of landing pages, campaign pages, and banner placements across iOS, Android..
Maintain a high-speed execution cadence by proactively identifying and resolving operational bottlenecks in real time.
Support UAT, QA, and bug bashes to ensure product quality and stability ahead of major releases.
2. Cross-Functional Collaboration
Work closely with Product Managers to identify usability gaps and deploy user-focused enhancements in merchandising flows.
Coordinate creative and offer details with stakeholders to ensure on-time campaign and asset delivery.
3. Process Optimization & Tooling
Lead tooling enhancements to streamline configuration and merchandising workflows, significantly reducing manual effort and improving turnaround times.
Develop, document, and standardize SOPs and process flows for new and existing verticals to ensure consistency in execution. 4. Creative & Marketing Integration
Collaborate with marketing teams to ensure merchandising launches align seamlessly with broader campaign timelines and objectives.
Assist with marketing campaign setup, including targeting, A/B testing, QA, and performance validation.
Contribute to go-to-market (GTM) planning and execution for new features and merchandising initiatives.
Candidate Profile: Qualifications & Skills
Experience: 1-2 years of proven experience in an Operations, Merchandising, or Category Management role (preferably in E-commerce).
Analytical Rigor: Proficiency in Excel/Google Sheets and experience working with marketing analytics dashboards. You should be able to "tell a story" through data.
Problem Solving: A natural "firefighter" who can think quickly on their feet and find creative solutions when things go wrong.
Speed & Agility: Comfortable working in a high-pressure environment where priorities can shift rapidly.
Communication: Exceptional stakeholder management skills with the ability to influence people across different seniority levels.