Field Business Manager (Hiring Immediately)

Wetzel’s Pretzels is looking for an experienced Field Business Manager in the Los Angeles area to coach approximately 50-70 franchised Wetzel’s Pretzels locations within the western region of the United States on sales, marketing, profitability and operations. The Field Business Manager acts as the liaison between the field and corporate office as well as supports franchisees with vendor relationships, store openings, and the overall business strategies.

Full Time Los Angeles, CA, US

Salary Range: $90,000.00 To $120,000.00 Annually

Equal Opportunity Employer M/F/D/V

Position Summary

This full-time individual contributor role is part of an internal cross-functional team designed to drive business initiatives, influence their peers based on their “areas of expertise,” and use multiple computer software programs within the internal business environment. This position is not visa eligible.

Field Business Manager Key Duties/Responsibilities

Support all aspects of Wetzel’s Pretzels new store openings and transfers

Develop and build professional relationships with franchisees and their teams to lead operations excellence

Assist franchisees with establishing strategic direction, business plans, goal setting and achievement

Communicate all new programs (i.e., marketing, new product rollouts, etc.) to franchisee community, and ensure proper rollout and execution

Ensure brand compliance and document (written and photographed) situations in which operating standards, health & safety, UFOC or other agreement violations are present

Conduct QSCE visits and submit all support documentation and photos

Communicate data, information and development opportunities

Conduct ongoing training (train the trainer orientation)

Assist with business presentations and the bi-annual convention

Ensure franchise agreement compliance

Aid internal brand team(s) with various projects, as necessary

Required Qualifications/Skills

Two to six years of related work experience

Possess operational knowledge of multi-unit QSR operations

Prior experience conducting in-store field inspections

Ability to interact with business owners and managers to drive the business model and achieve desired results

A keen understanding of how to influence and hold people accountable to ensure brand standards are met across stores in the assigned territory

Effective, skillful, and professional in communications, both written and oral

Strong organizational skills

Ability to prioritize workflow with a strong attention to detail and follow-through

Skilled at collaborating and developing partnerships with team members and business leaders

Be customer focused with a commitment to meeting the customers’ needs

Be able to travel approximately 75% of the work time

Food Safety Certification required

Have a valid driver license and be able to drive for business purposes

Preferred Qualifications/Skills

Bachelor’s degree is preferred, but not required

Physical and Mental Requirements

Ability to stand and walk for extended periods of time

Ability to lift, carry, push, or pull 25–50 pounds

Ability to occasionally bend, stoop, kneel, reach, and perform repetitive motions

Ability to maintain focus in a fast-paced restaurant environment with exposure to heat, cold, noise, and kitchen equipment

This job description is not intended to be a comprehensive list of job duties and responsibilities, and the position’s required duties and responsibilities are subject to change with or without notice.

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