Food And Beverage Operations Manager

"Sodexo promote an inclusive and diverse workplace and encourage applications from individuals of all backgrounds."

Position: Operational Manager - F&B & Banquets Location: Ahmedabad Reports To: Site Head / Site Director

Job DescriptionWe are committed to creating exceptional workplace and hospitality experiences through high-quality Food & Beverage services, banqueting, and event management. Our environment values professionalism, inclusivity, service excellence, and continuous improvement.This is an opportunity to join a premium corporate hospitality setup where operational excellence, attention to detail, and guest satisfaction are paramount. The role offers the chance to lead high impact VIP events, conferences, and daily F&B operations, contributing directly to client satisfaction and organizational reputation.

Role DescriptionThe Operational Manager - F&B & Banquets will be responsible for managing end-to-end VIP events and banquet operations, while overseeing daily F&B service operations within a corporate environment. The role requires strong leadership, operational rigor, stakeholder coordination, and the ability to deliver seamless, high-quality service experiences for senior leadership and guests.

Key Responsibilities F&B Operations & BanquetingManage and execute end-to-end VIP events within corporate premisesOversee daily F&B service operations, ensuring premium quality and service standardsSupervise banquet operations including setup, service flow, execution, and post-event closureEnsure adherence to service SOPs, hygiene, safety, and compliance standards

Team Leadership & Stakeholder CoordinationLead, train, and monitor the F&B service and banquet teams for smooth daily operationsCoordinate with internal stakeholders, senior leadership, and external vendors for seamless event planning and executionEnsure exceptional guest satisfaction, especially for high-profile and VIP guestsAddress guest concerns and escalations promptly and professionally

Operational Control & ReportingMonitor inventory levels, cost control, manpower planning, and resource utilizationMaintain operational discipline and service consistency across all events and servicesPrepare operational reports, MIS, and performance insights for management review

Key Requirements ExperienceMinimum 13+ years of experience in luxury hotels or premium hospitality brandsStrong exposure to banqueting, MICE, conferences, and large-scale eventsProven ability to manage high-pressure, fast-paced hospitality environments

Skills & CompetenciesStrong leadership and team management capabilitiesExpertise in banquet operations and VIP event managementExcellent communication, interpersonal, and stakeholder management skillsHigh attention to detail with a service excellence mindsetProfessional appearance with strong client-facing confidence

Why Work at Sodexo?• Opportunities for professional growth and continuous development.• A collaborative, inclusive, and dynamic work environment.• Recognition and reward programs to celebrate high performance.• Competitive, performance-driven compensation.