Food Service Associate - Nutrition Services

Job DescriptionSalary RangeThe expected base rate for this Glens Falls, New York, United States-based position is $17.25 to $22.50 per hour. (Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.)The Impact You Can MakeNutrition Services is looking to help you find your next great career as a Food Service Associate (Dietary Aide) here at Glens Falls Hospital! Your role as a Food Service Associate is instrumental in the assembly and delivery of meals for patients at Glens Falls Hospital. This position plays an important role in providing our patients the best possible experience during their stay by providing excellent customer service.

If you are seeking a supportive role in fast-paced/dynamic work environment in a hospital setting, the opportunity is for you!Team ImpactIn this position, you will be an important member of the nutrition services team. This team plays a crucial role in improving the overall patient and retail experience for those in our care by offering excellent customer service. In this position, you will also play a key role in helping to improve patient outcomes by listening carefully to each patient and customer's dietary needs, and handling meal requests in a timely way.

Some highlights about this position include:Great entry level role for individuals interested in a career in health care or food serviceOn the job training is availableGreat for individuals who enjoy customer serviceExcellent opportunities for those seeking entry level exposure to a patient facing role.Shift differentials available for evening/weekend shifts.Part-time and per-diem shifts available (great for students!)How You Will Fulfill Your Potential (Responsibilities)Set up and serve food/supplies to the cafeteria customers while utilizing accurate portion control, adhering to recipes, and maintaining proper food handling Interact directly with patients at the bedside to obtain menu selectionsAssemble patient food trays according to computerized assembly ticketsMaintain appropriate par level of food and supplies for customers as well as daily unit/refrigerator floor stockPerform daily sanitation procedures utilizing appropriate tools and products including ware washing and processingAssist with setup, decorating, meal delivery and pickup for special functions (events, holidays, or theme functions) within the hospitalRespond to patient/customer satisfaction concerns and make appropriate decisions regarding suitable resolutions within the scope of the jobOccasionally clean and pick up all eating areas (tables, chairs, counters surrounding the cafeteria and kitchen)What You Bring (Qualifications/Experience)Education/Accredited ProgramsHigh school diploma/GED equivalent preferredExperience/AbilitiesCustomer service experience preferredExperience in a healthcare-based dietary role highly preferredAbility to handle patient/customer complaints and demandsAbility to work with many personalities, including employees, customers, and patients in a highly time structured environmentAbility to work productively in a fast-paced environmentAbility to learn general nutrition principles and special diet modifications within 7-10 daysAbility to maintain an organized work environment using proper rotation with food productsAbility to act as a role modelAble to work with institutional food service equipment