Front Desk Officer cum Admin

Front Desk Management• Manage the reception/front desk area and ensure professional handling of visitors, clients, vendors, and employees.• Attend and route incoming calls, emails, couriers, and official communications efficiently.• Welcome guests and visitors courteously and coordinate meetings with concerned departments.• Maintain visitor records, courier registers, inward/outward logs, and reception documentation accurately.• Ensure reception and common office areas are maintained in a clean and professional manner at all times.

Office Administration & Coordination• Coordinate day-to-day administrative activities including housekeeping, pantry, stationery, office supplies, and facility management.• Maintain inventory records of office supplies and ensure timely replenishment of materials.• Coordinate with vendors and service providers for maintenance, repairs, AMCs, and office-related requirements.• Assist in travel bookings, hotel arrangements, courier handling, and logistics support whenever required.• Ensure smooth functioning of office infrastructure and escalate operational concerns to management when necessary.

Employee Support & Coordination• Support onboarding activities for new employees including workstation readiness and administrative arrangements.• Assist employees with routine administrative requirements and coordination support.• Coordinate internal meetings, employee engagement activities, celebrations, and office events.• Maintain proper filing and documentation of administrative records and confidential information.

Documentation & Compliance• Ensure proper maintenance of office records, administrative files, invoices, and vendor documents.• Support adherence to company administrative policies and office discipline standards.• Maintain confidentiality and security of official company records and communications.

Key Competencies & SkillsCommunication & Front Office Skills• Excellent verbal and written communication skills with professional telephone and email etiquette.• Ability to interact confidently and professionally with clients, visitors, vendors, and employees.

Administrative & Coordination Skills• Strong administrative, multitasking, and coordination capabilities.• Ability to manage multiple responsibilities efficiently in a fast-paced corporate environment.

Customer Service Orientation• Strong customer-focused approach with courteous and professional behavior.• Ability to handle visitor and employee queries efficiently and proactively.

Organizational & Time Management Skills• Good planning, follow-up, and organizational abilities.• Ability to prioritize tasks and ensure timely completion of administrative activities.