Head of Last Mile

About Us

JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.

Our capabilities span the entire supply chain, including warehousing, line-haul transportation, last-mile delivery, bulky goods logistics, cold chain solutions, and cross-border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain.

The Mission & Core Scope

• The Mission: Architect, launch, and scale our country-level last-mile delivery network from the ground up, ensuring a highly optimized, high-velocity distribution network that meets elite global SLAs.
• The Scope: You will take full strategic and commercial ownership of the last-mile network, managing regional P&L, designing the multi-depot blueprint, and selecting our strategic carrier partners, reporting directly to executive leadership.

Crucial Expectations & Performance Targets

To provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months:

• Network Expansion & Governance: Oversee the successful on-time commissioning of all regional delivery stations across the territory, onboarding their respective management teams and standardizing performance across all nodes.
• Carrier & Courier Architecture: Design and negotiate the commercial contracts for our third-party delivery service providers (DSPs), independent contractors, and partner fleets, balancing aggressive cost-per-delivery targets with strict SLA protections.
• Country-Level SLA Performance: Own and protect national delivery success metrics—consistently driving First-Time Delivery Rates, minimizing customer delivery escalations, and optimizing on-road scan compliance.
• Macro Cost & P&L Management: Maintain tight budgetary control over the regional final-mile budget, continuously finding operational cost-efficiencies while scaling capacity to support B2C and B2B volume growth.

Position Requirements

• Greenfield Launch Expertise: You must have a verified background of successfully directing, designing, or launching a multi-site last-mile network from scratch within a tier-1 e-commerce, express parcel, or national courier environment.
• Strategic Carrier Procurement: Proven experience negotiating high-volume transport and delivery tariffs, with a deep network of reliable transport partners and carriers in the regional market.
• Language Proficiency: Professional fluency in English and the local country language (Spanish/Italian) is strictly mandatory to direct regional operations and present high-level performance data to global HQ. Knowledge of Mandarin is a distinct asset.
• Executive Agility: High capability to translate complex, messy floor data into clear strategic expansion plans and boardroom-ready operational reports.

Diversity & Inclusion

At JD Logistics, we are committed to building an inclusive workplace where everyone can th

rive.We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable

law.Ready to Build the Future of Logis

tics?Take the next step in your career and join one of the world's fastest-growing logistics compa

nies.Apply today and help shape the future of intelligent logistics with JD Logistics.