Head of Revenue Operations (m/w/d) - Remote
Crew
Job Description
We are seeking an experienced RevOps Leader to bridge the gap between strategy and execution through AI-driven operational excellence. You will drive AI adoption and cross-functional alignment across our GTM functions by developing data-driven strategies and deploying modern automation tools to streamline the customer journey. As the 'architect' of our revenue process, you will collaborate with Sales, Marketing, and Customer Success to optimize our tech stack, ensuring our growth is both rapid and autonomously efficient.
Your Tasks
- You develop and implement a comprehensive AI-focused RevOps strategy, aligning our GTM teams for shared revenue goals and shaping AI-augmented commercial strategies.
- You strategically deploy LLMs, autonomous agents, and intelligent automation to streamline workflows, moving from manual processes to self-operating systems.
- You establish and report on key KPIs, moving to predictive revenue forecasting, and using data-driven insights to identify growth opportunities.
- You evaluate, select, and manage the GTM technology stack (e.g., Hubspot, Chargebee, Looker), ensuring seamless AI integration for a unified, high-velocity engine.
- You develop strong stakeholder relationships, fostering transparency and continuous improvement, and act as the internal advocate for AI-driven operational change.
- You drive enablement initiatives to empower GTM teams with the necessary skills and AI toolchains to effectively leverage automation.
- You stay at the forefront of industry trends, specifically emerging AI technologies in SaaS, to ensure the RevOps function remains agile and innovative.
Your Profile
- You have a strong interest in, and proven ability to drive, AI-driven efficiency to continuously upgrade and modernize the RevOps tech stack.
- You demonstrate a strong interest in and curiosity about emerging AI technologies and a proactive desire to experiment and implement AI-powered solutions to enhance operations.
- You have 2-3 years of team leadership experience.
- You possess significant years of experience in revenue operations, sales operations, marketing operations, or customer success operations; preferably within a SaaS company.
- You have a proven track record of driving revenue growth and operational efficiency through process optimization, cross-functional alignment, and data-driven decision-making.
- You possess strong knowledge of SaaS metrics, KPIs, and best practices.
- You have ideally proven expertise in SaaS pricing models and commercial strategy.
- You have experience with CRM, marketing automation, and customer success platforms (e.g., Hubspot, Chargebee, Looker).
- You have exceptional analytical, problem-solving, and strategic thinking skills.
- You have the ability to manage multiple projects, priorities, and stakeholders in a fast-paced, dynamic environment.
What we offer
Flexible Work Environment: Enjoy remote work options across Europe or from our office-hubs in Augsburg, Amsterdam, Berlin, Munich, and Lohne (Oldenburg), along with flexible working hours.
Competitive Compensation & Comprehensive Benefits: Attractive salary packages and a generous leave policy that includes 28 annual leave days, special leave days, and nursing care days. Our comprehensive benefits package also provides a monthly voucher to choose from a variety of providers, including Urban Sports Club, grocery stores, entertainment, and lifestyle options. Additionally, we equip all employees with state-of-the-art home office equipment and offer a 50% subsidy on private pension plans for permanent employees in Germany.
Professional Growth & Development: Benefit from a significant budget dedicated to learning and personal development, supporting your career growth and continuous learning.
Inclusive & Engaging Culture: Participate in virtual and in-person company events and in our yearly culture connect days, fostering a collaborative and vibrant company culture with minimal hierarchies and respectful communication.
Diverse & International Team: Work alongside a multicultural and international team across 17 different work locations within Europe and 32 nationalities, embracing diversity and a global perspective.
Mental Health & Well-being: Access comprehensive, evidence-based mental health care with 24/7 counseling, therapy placement, on-site support, and legal and financial guidance to help you thrive at work and in life.
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