Healthcare Scheduling and Customer Service Assistant
Winnipeg Regional Health Authority
Job Description
Elevate your career as a Scheduling and Customer Service Assistant in healthcare. Excel in managing staff schedules and providing exceptional service in a fast-paced, in-person role. This position requires expertise in staffing systems and a commitment to outstanding customer support.
You will coordinate employee schedules, ensure proper staffing levels, and serve as a primary contact for inquiries. Effective organization and the ability to handle confidentiality are essential for thriving in this environment. Key Responsibilities: • Utilize ESP software for staff scheduling tasks • Provide outstanding customer service interactions • Manage and prioritize your scheduling workload • Collaborate effectively with the scheduling team • Meet deadlines while ensuring accuracy in scheduling Requirements: • Minimum Grade 12 education or equivalent • At least one year of staffing system experience • Strong proficiency in Excel and other software tools • Excellent communication skills, both verbal and written • Ability to manage confidential information securely Bring your skills to optimize scheduling and enhance customer experiences in healthcare! #J-18808-Ljbffr