Human Resources Generalist

Who we need

Reporting to the Director of Human Resources, we are hiring a Human Resources Generalist. As our new HR Generalist you will support a broad range of HR programs and employee lifecycle activities within a unionized environment. You will play a key role in recruitment, onboarding, training and development, payroll processing, employee relations, workplace accommodations, disability management, and leave administration.

Working closely with employees, managers, and union representatives, you will provide guidance on HR policies and processes, support the resolution of complex employee matters, and contribute to initiatives that enhance the employee experience and support CDI's mission-driven culture.

This existing vacancy is a full-time, hybrid position working on-site at our Euclid location with three days on-site and two days off-site per week.

What's in it for you

Meaningful impact. The work of CDI is made possible by the people who deliver programs and services to children, youth, and families every day. You will play an important role in supporting those employees throughout their journey with the organization.

From recruitment and onboarding to employee relations, accommodations, and disability management, your work will help create an environment where employees can do their best work in support of our mission.

Variety and exposure. This is a broad generalist role with opportunities to contribute across multiple areas of Human Resources. You will gain experience supporting recruitment, payroll, employee relations, labour relations, workplace accommodations, leaves of absence, policy interpretation, performance management, and training initiatives.

No two days will look the same, providing ongoing opportunities to learn, grow, and expand your HR expertise.

Collaboration and growth. You will work closely with leaders across the organization and partner with an experienced HR team that values collaboration, continuous improvement, and shared learning. You will have the opportunity to contribute ideas, improve processes, and build your knowledge of HR practices within a unionized, mission-driven environment while developing the skills and experience needed to advance your career.

As our new HR Generalist, you will:

• Support recruitment and onboarding. You will support recruitment activities, including participating in interviews, preparing offers, coordinating onboarding activities, and helping to create a positive candidate and new employee experience. You will ensure hiring processes are delivered consistently and in alignment with organizational standards and best practices.
• Provide payroll and benefits support. You will support bi-weekly payroll activities by preparing and validating payroll inputs, including new hires, terminations, leaves, salary changes, and benefit deductions. You will help ensure payroll information is accurate, complete, and submitted on time while responding to employee inquiries and resolving discrepancies with care, confidentiality, and attention to detail.
• Support employee and labour relations. You will partner with employees, managers, and union representatives to support disability claims, return-to-work plans, workplace accommodations, and injury or illness reporting. You will provide guidance on the interpretation and application of organizational policies, collective agreements, employment legislation, and HR programs, helping leaders navigate employee matters with confidence and consistency.
• Partner with leaders and the HR team. You will work closely with managers to address performance concerns, support improvement planning, and identify learning and development opportunities. You will collaborate with the broader HR team to deliver practical, people-focused solutions that support employees and organizational objectives.
• Deliver responsive HR operations. You will manage employee inquiries, maintain accurate employee records, prepare HR documentation, and generate reports that support decision-making. You will ensure HR processes are delivered efficiently, accurately, and with a strong commitment to service.
• Contribute to continuous improvement. You will support the development, implementation, and adoption of HR policies, programs, and processes. You will identify opportunities to improve efficiency, consistency, and service delivery while helping the HR team evolve its practices to meet the changing needs of the organization.

What you bring

• The experience. You have experience working across multiple HR functions, including employee relations, recruitment, disability management, workplace accommodations, payroll support, and HR administration. You have a solid understanding of provincial employment legislation, human rights codes, and occupational health and safety requirements, and you are comfortable interpreting and applying collective agreements. Experience working in a unionized environment is strongly preferred. You can manage sensitive and confidential information with discretion and professionalism, and you approach complex and emotionally charged situations with patience, sound judgment, and diplomacy.
• The relationship-building skills. You have exceptional verbal and written communication skills and can adapt your approach to meet the needs of employees, managers, and other stakeholders. You build trust quickly, establish credibility through your actions, and collaborate effectively with colleagues at all levels. You are comfortable navigating difficult conversations and bring a respectful, inclusive, and service-oriented approach to your work.
• The organizational skills. You are detail-oriented, highly organized, and able to manage competing priorities in a fast-paced environment. You can balance day-to-day operational responsibilities while responding to emerging employee needs and time-sensitive matters. You identify opportunities for improvement, recommend practical solutions, and help implement processes that enhance efficiency and consistency.
• The technical skills. You are proficient with the Microsoft Office suite, including Outlook, Word, Excel, and PowerPoint, and have experience working with an HRIS. Experience with Dayforce would be considered an asset.
• The commitment to people and purpose. You are motivated by work that makes a difference. You value Inclusion, Diversity, Equity, and Accessibility (IDEA) and are committed to creating equitable and inclusive employee experiences. You understand the important role HR plays in supporting the people who deliver critical services to children, youth, and families, and you approach your work with empathy, respect, and a strong sense of accountability.

Other requirements

All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check and references.

Compensation

At Child Development Institute (CDI), we believe that compensation should be transparent, fair, and supportive of your experience and growth. For this role, the annualized salary is $66,742 - $72,188. Salary is determined by the complexity of the position and internal equity, ensuring a fair and competitive salary within our sector.

We believe in transparency and open conversations about compensation. If you have any questions about our approach, we are happy to discuss them throughout the hiring process.

EEO statement

CDI is firmly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, Indigenous People of North America and the world, persons with disabilities, 2SLGBTQIA+ persons, and those who may contribute to the further diversification of ideas. We are committed to providing equitable opportunities in employment and to providing a workplace that is free from discrimination and harassment. We are equally committed to providing an inclusive and accessible workplace.

If you require accommodations, please reach out to us at [email protected].