Human Resources Manager

OVERVIEW
At PUBLIC, service is at the heart of everything we do. Our team delivers a service that is personal, gracious, friendly, knowledgeable, and genuine. We believe in creating memorable experiences by connecting with guests on a human level—through passion, empathy, curiosity, and authenticity.

We welcome candidates from all backgrounds and experiences. We are an inclusive employer and celebrate diversity in all forms. PUBLIC is committed to creating an environment where everyone feels welcomed, respected, and supported.

This is a unique opportunity to join the latest venture from iconic hotelier Ian Schrager and help shape the continued growth of the PUBLIC brand.

SUMMARY/OBJECTIVE

The Human Resources Manager is responsible for overseeing all human resources functions at PUBLIC, including recruitment, employee relations, compliance, benefits administration, performance management, training, and policy implementation. This role ensures a positive workplace culture while maintaining compliance with all federal, state, and local employment laws and supporting operational leadership through strategic human resource initiatives.

 

ESSENTIAL JOB FUNCTIONS

• Be an ambassador for PUBLIC by meeting and exceeding PUBLIC core objectives and values.
• Manage daily Human Resources operations including recruitment, onboarding, employee relations, and offboarding processes.
• Ensure compliance with all applicable federal, state, and local labor laws and regulations.
• Develop, implement, and maintain HR policies, procedures, and programs aligned with company standards.
• Partner with department leaders to support staffing needs, workforce planning, and organizational development.
• Oversee recruitment processes including job postings, interviews, hiring coordination, and background checks.
• Manage employee onboarding and orientation programs to ensure successful integration into the organization.
• Provide guidance and coaching to managers regarding performance management, disciplinary actions, and conflict resolution.
• Investigate employee complaints and workplace concerns promptly and professionally.
• Maintain employee personnel files and HR records in compliance with legal requirements.
• Administer employee benefits programs and assist employees with benefits-related inquiries.
• Coordinate training programs including compliance, safety, and professional development initiatives.
• Support payroll processes in coordination with Finance or Payroll departments.

 

 

• Monitor employee engagement, morale, and retention initiatives.
• Ensure proper documentation and consistency in corrective action and performance evaluation processes.
• Maintain confidentiality of all employee and company information.
• Support workplace safety programs in coordination with leadership and safety committees.
• Prepare HR reports, metrics, and workforce analytics as required by leadership.
• Ensure compliance with all hotel policies and procedures at all levels.
• Perform all other responsibilities, tasks, and special projects as assigned by executive leadership.

 

 

REQUIRED SKILLS AND QUALIFICATIONS

• Ability to work a flexible schedule as business needs require.
• Maintain a high level of professionalism, discretion, and ethical conduct at all times.
• Excellent interpersonal, leadership, and communication skills.
• Strong conflict resolution and problem-solving abilities.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Proficiency in HR systems, Microsoft Office, and related software.
• Strong knowledge of employment laws, HR best practices, and compliance standards.
• Ability to collaborate effectively with leadership and employees at all levels.

 

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
• Minimum of three to five years of progressive Human Resources experience, preferably in hospitality, hotel, or service industry environments.
• Prior supervisory or management experience in Human Resources strongly preferred.
• Strong knowledge of federal, California state, and local employment laws and regulations (including wage and hour laws, employee relations, and workplace compliance).
• Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred but not required.
• Experience with HRIS systems, payroll coordination, and employee record management preferred.
• Proven experience handling employee relations matters, investigations, and performance management processes.
• Ability to read, write, and speak English fluently for professional communication and documentation.
• Proficiency in Microsoft Office Suite and standard business software applications.

 

 

EQUAL OPPORTUNITY EMPLOYER

PUBLIC is an equal opportunity employer. We select, train, and promote the most qualified individuals regardless of race, gender, sexual orientation, age, religion, national origin, disability, veteran status, or any other protected category. PUBLIC complies with all applicable local, state, and federal laws, including the California Fair Employment and Housing Act (FEHA).

More detail about PUBLIC Hotel - West Hollywood part of PUBLIC Hotels, please visit https://culinaryagents.com/entities/1012201-PUBLIC-Hotel---West-Hollywood