Imaging Field Service Engineer-Field engineer XR/US/Dexa

Job Description

Job Description

About the Role:

Join CAPSTONE IMAGING as an Imaging Field Service Engineer, where you'll play a crucial role in delivering top-notch service for our advanced imaging systems. We are looking for a passionate individual to ensure our equipment operates flawlessly, making a difference in healthcare and imaging solutions.

Responsibilities:

• Perform on-site installations, maintenance, and repairs of imaging equipment.
• Troubleshoot and resolve technical issues efficiently to minimize downtime.
• Provide exceptional customer support and training for end-users.
• Document service activities and maintain accurate records of repairs and maintenance.
• Collaborate with the engineering team to improve product performance and reliability.
• Stay updated with industry trends and advancements in imaging technology.
• Ensure compliance with safety regulations and company policies.
• Participate in ongoing training and professional development opportunities.

Requirements:

• 3+ years of experience in field service or technical support for imaging equipment.
• Strong troubleshooting skills and a customer-oriented mindset.
• Ability to work independently and manage time effectively.
• Valid driver's license and willingness to travel to client sites.
• Excellent communication and interpersonal skills.
• Knowledge of imaging technologies and medical device regulations.
• Certification in relevant technical fields is a plus.

About Us:

CAPSTONE IMAGING has been a leader in imaging solutions for over 15 years, dedicated to enhancing healthcare outcomes through innovative technology. Our commitment to quality and customer satisfaction has earned us a loyal client base, and our employees thrive in a supportive, dynamic work environment that fosters growth and collaboration.