Integration Engineer / 1

Global (English)

Senior Integration Engineer

Job Description

• Act as interface between BSS business/operations and technical teams.
• Translate business and functional requirements into clear technical requirements and Change Requests (CRs) for vendor engineering teams.
• Analyze customer-observed issues and network anomalies to identify error patterns (e.g., CDR inconsistencies, provisioning issues).
• Support end-to-end defect triage and resolution across BSS, Core, and vendor organizations.
• Drive issue clarification, prioritization, and tracking within TT/PT and defect management processes.
• Validate and verify vendor solutions (e.g., Rakuten, Mavenir), including challenging proposed fixes where required.
• Assess end-to-end impact of vendor changes across BSS, Core, and service behavior.
• Perform log, trace, and protocol analysis (e.g., PCAP, KPIs) to identify anomalies.
• Contribute to root cause analysis (RCA) for complex, cross-domain issues.
• Ensure end-to-end understanding of service flows and dependencies between BSS, Core (4G/5G), and RAN components.
• Support and improve observability and troubleshooting concepts across domains.

Profile

• Strong understanding of telecom system architecture.
• BSS systems (charging, provisioning, APIs).
• 4G/5G Core network functions and integrations.
• Solid knowledge of 3GPP standards and telecom protocols.
• Experience with log, trace, and signaling analysis (e.g., PCAP, Diameter, HTTP/REST APIs).
• Hands‑on experience in troubleshooting and defect analysis in complex distributed systems.
• Experience working in multi‑vendor telecom environments.
• Strong analytical and problem‑solving skills.
• Ability to translate between business requirements and deep technical implementations.

Location

Warsaw, Poland

Contract Type

Open-ended contract