IT & Data Governance Lead

Company OverviewChi Longevity is an evidence-based, tech-enabled healthy longevity clinic in Asia. Led by the world-renowned healthy longevity clinician scientist, Professor Andrea Maier, Chi Longevity is at the forefront of innovation in Healthy Longevity Medicine. Her significant experience for 25 years in healthcare management and pioneering work with over 400 peer-reviewed publications have earned Chi Longevity global recognition, as evidenced by the extensive media coverage in publications such as the Financial Times and Business Insider.

Chi Longevity is a fast-growing company with ambitious goals, offering a unique and exceptional opportunity to join a team dedicated to optimising clients' health and slowing down their biological ageing. As a key addition to our team, you will have the chance to contribute to our mission and be a part of this exciting and transformative journey.

Location: Singapore

Hours: Full-time

OverviewWe are looking for a hands-on IT & Data Governance Lead to own and manage all internal systems, security, and data governance across our clinics and corporate operations.

This is a single-owner role responsible for ensuring our technology, data, and security environments are well-managed, compliant, and audit-ready - without unnecessary complexity.

You will work closely with operations, medical teams, external vendors, and leadership to ensure systems are reliable, secure, and scalable as we grow.

Key Responsibilities

IT Operations & Systems ManagementOwn user access and permissions across all systems (e.g. Electronic Medical Records (EMR), Corporate workspace, CRM, internal tools)Manage joiner / mover / leaver processes across all systemsOversee company devices (laptops, accounts, configurations, security settings)Ensure systems are maintained, updated, and functioning reliablyAct as first point of contact for internal IT issues (hands-on troubleshooting when needed)

Security & Access ControlImplement and maintain access control policies across systemsManage endpoint security (antivirus, device policies, basic hardening)Maintain secure handling of sensitive credentials (e.g. banking, CCTV, admin access)Define and own incident response processes (e.g. lost devices, suspected breaches)Ensure basic security hygiene across the organisation

Data Governance & PrivacyOwn internal data governance practices and documentationEnsure proper handling of client and medical data across systems and workflowsMaintain and improve data protection SOPs and policiesSupport audit readiness for partners and regulatory requirementsAct as internal point of contact for data privacy matters (PDPA/GDPR-aligned practices)

Vendor & Procurement ManagementOwn relationships with IT vendors (e.g. cloud, systems, outsourced IT providers)Manage procurement of devices, software, and subscriptionsMonitor and rationalise software subscriptions and licensesEvaluate vendor performance and ensure cost efficiencyReduce unnecessary reliance on external IT vendors where possible

Clinic & Equipment IT SupportEnsure clinic systems and devices (e.g. diagnostic equipment software, workstations) are properly maintainedManage software updates, backups, and basic troubleshooting for clinic technologyCoordinate with vendors where specialised support is required

Audit & Compliance ReadinessPrepare the organisation for external audits (e.g. B2B partners, ISO27001 readiness)Maintain documentation of systems, access, and security practicesEnsure the company can clearly articulate its data and security posture when required

Requirementsa) 5–10 years of experience in IT operations, systems administration, or IT/security rolesb) Strong hands-on experience managing:Google Workspace or similar environmentsUser access / identity managementDevices and endpoint securityc) Experience working in a small or mid-sized company as a primary or sole IT ownerd) Exposure to data privacy frameworks (e.g. PDPA, GDPR) and security best practicese) Experience managing external vendors and software/tools environmentsf) Comfortable operating independently and taking ownership across a broad scope

Preferablea) Experience in healthcare, clinics, or regulated environmentsb) Exposure to audit frameworks (e.g. ISO27001, SOC2)c) Familiarity with cloud environments (e.g. AWS) at a practical leveld) Working knowledge of full-stack development and how applications are built, deployed, and maintained

What This Role Is NotNot a software engineering or product roleNot a CTO or strategic leadership roleNot purely a helpdesk function

Success Metrics (First 6 Months)Clean and controlled access across all systems (no unnecessary access or gaps)Defined and implemented IT and data governance processesImproved visibility and control over vendors, tools, and costsAudit-ready documentation for data handling and security practicesReliable, well-managed IT environment across clinics and corporate teams

Application Process: Join Chi Longevity and make a meaningful difference in people’s health. Apply by sending the following to [email protected] with the subject “IT & Data Governance Lead Application” with your CV and cover letter (optional).