Lab & Field Hardware Technician (Hiring Immediately)

Level: Mid–junior (1–3 years relevant experience, or strong hands‑on background with close supervision on unusual work)

Engagement: Full‑time contract. Onsite/field work. Term and schedule with hiring manager.

Technical Support - Infrastructure Engineer Lab & Field Hardware Technician Performs hands‑on network and storage hardware work, basic lab host support, and shipping/inventory tasks. Follows runbooks and asks for help on complex or one‑off issues. Does not own architecture or tool design.

NIC moves, swaps, bypasses, and chassis relocations.

Tetra/specialty NIC installs.

In‑path and WAN–LAN connectivity fixes.

Disk and storage‑unit replacements.

Drive swaps and field replacements (non‑RAID flows as directed).

Spare parts management.

Shipping, RMAs, and peripherals.

PO/shipment tracking and inbound logistics.

Cabling and patching.

Power‑on, wake/sleep activities.

Facility/lab access coordination.

ESX, Hyper‑V / Windows Server hosts and LAN/WAN pairs.

Operate and troubleshoot with guidance.

Remote syslog/logging server replacement as runbooked.

Hardware inventory and retired‑gear tracing.

Use of internal analytics/DB/service endpoints and credentials per process.

Password sync and locked lab accounts for non‑LDAP flows as trained.

Qualifications

1–3 years (or equivalent) with server/appliance hardware, cabling, and safe rack/transport work.

Basic hardware and network troubleshooting skills.

Able to follow written steps, label work, and record serials/asset data.

Reliable for local transport when needed; clear written handoffs for shipments and RMAs.

Nice to have: Exposure to containers, CI/CD, and storage networks.

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