Lab & Field Hardware Technician (Hiring Immediately)

Qualifications

1–3 years (or equivalent) with server/appliance hardware, cabling, and safe rack/transport work.

Basic hardware and network troubleshooting skills

Able to follow written steps, label work, and record serials/asset data.

Reliable for local transport when needed; clear written handoffs for shipments and RMAs.

Nice to have: exposure to containers, CI/CD and storage networks.

Responsibilities

Network / appliances: NIC moves, swaps, bypasses, and chassis relocations; Tetra/specialty NIC installs; switch wiring; in-path and WAN–LAN connectivity fixes.

Storage: Disk and storage-unit replacements; drive swaps and field replacements (non-RAID flows as directed); spare parts.

Logistics: Shipping, RMAs, peripherals; moving gear; PO/shipment tracking and inbound logistics.

Lab: Cabling, patching, power-on, wake/sleep; facility/lab access coordination.

Lab IT: ESX, Hyper-V / Windows Server hosts and LAN/WAN pairs (operate and troubleshoot with guidance).

Other: General troubleshooting; remote syslog/logging server replacement as runbooked; hardware inventory and retired-gear tracing; use of internal analytics/DB/service endpoints and credentials per process; password sync and locked lab accounts for non-LDAP flows as trained.

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