Lead Business Analyst

• Serves as a liaison with programming and user departments to coordinate and conduct tests that ensure the reliability, accuracy, and functionality of system changes and/or enhancements.
• Attained subject matter expertise in quality assurance testing methods and company products.
• Maintains documentation for each project and may train users on new or modified software.
• Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
• Develops functional specifications and system design specifications for client engagements.
• Ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Works with client personnel to identify required changes.
• Defines and refines test conditions.
• Communicates needed changes to development team.
• Prioritizes multiple tasks effectively; may be responsible for assigning and reviewing project tasks completed by others.
• May lead team and client meetings.
• Communicates effectively with clients to identify needs and evaluates alternative business solutions.
• Solves complex problems in creative ways; significant initiative and independent judgment required; makes varied decisions; operates with substantial latitude for un-reviewed action or decision; typically plans, conducts and supervises assignments, reviews progress and evaluates results; exhibits leadership skills; mentors employees across teams; may manage the workload of others.

Requirements

• Bachelor’s degree or equivalent education/experience.
• Minimum of 8 years of experience in testing and/or systems background.
• Thorough understanding of operational procedures and systems.
• Programming and/or IT background helpful.

Hard Skills

• quality assurance testing
• functional specifications
• system design specifications
• test conditions
• documentation
• requirements review
• business processes
• problem solving
• project management
• user training

Soft Skills

• communication
• leadership
• initiative
• independent judgment
• task prioritization
• mentoring
• collaboration
• creativity
• decision making
• client engagement

Certifications & Qualifications

• Bachelor’s degree