Lead Customer Service as OMNI Manager
Walmart Canada
Job Description
Step into a pivotal role as an OMNI Department Manager at Walmart in Quebec City. Your leadership will enhance customer service while you manage online grocery operations and team performance. This position emphasizes training OMNI Associates, overseeing workflow, and ensuring excellent customer support.
You'll be involved in daily operational tasks and responsible for meeting cleanliness standards, key to the overall online shopping experience. Key Responsibilities: • Train and develop all OMNI Associates effectively • Complete Back Office Setup for order management • Manage daily picks and post-pick activities • Ensure e-commerce cleaning standards are maintained • Greet customers warmly and assist with purchases Requirements: • Minimum age of 16 years • Commitment to customer service excellence • Ability to manage multiple tasks efficiently • Understanding of online grocery processes • Familiarity with Walmart procedures is preferred Lead with dedication and drive operational success as Walmart's OMNI Department Manager in Quebec City. #J-18808-Ljbffr