Lead Maximo Analyst

Job Description

Our client is seeking a Lead Maximo Support Analyst to serve as the technical SME for IBM Maximo. This role is responsible for maintaining, supporting, troubleshooting, and enhancing the Maximo environment to ensure system performance, stability, and availability. This is a highly technical position focused on application support, integrations, and development rather than day-to-day functional operations.

Travel up to 15% to company locations is required.

Key Responsibilities

• Lead Maximo projects and technical initiatives from planning through implementation.
• Monitor, maintain, and troubleshoot Maximo, resolving incidents and service requests.
• Design and implement solutions that improve system performance, stability, and scalability.
• Support integrations, customizations, reporting, enhancements, and bug fixes.
• Perform root cause analysis and develop long-term solutions for recurring issues.
• Manage support backlogs, maintain technical documentation, and provide user training as needed.
• Ensure compliance with IT governance processes, including change, release, and incident management.
• Identify opportunities to improve application reliability and support processes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 10+ years’ experience working with Maximo
• Bachelor’s degree in computer science, MIS, or related field (or equivalent experience).
• Hands‑on experience supporting and administering IBM Maximo implementations.
• Experience with Maximo Integration Framework (MIF) architecture and development.
• Experience developing custom Maximo applications, configurations, and Start Centers.
• Experience developing BIRT and ad hoc reports within Maximo.
• SQL/database experience including stored procedures, triggers, and scripting.
• Experience with application development or programming languages.
• Experience supporting enterprise COTS applications.
• Experience with integration platforms such as Boomi (or willingness to learn).
• Experience with Maximo MAS 9.0.
• Experience supporting transportation and logistics systems.
• ITIL Foundation certification.
• Experience with Microsoft technologies and certifications.