Lead Trading Support Analyst (L2 FIX & Trading Support)

Join a leading execution services team supporting global Cash Equities trading operations across EMEA. We are looking for an experienced Trading Support professional with strong FIX Protocol expertise to manage client onboarding, connectivity, certification testing, and day-to-day production support in a fast-paced broker-dealer environment.What you'll do:Provide trading support for Cash Equities, DMA/DSA, and electronic trading platformsManage FIX client onboarding, certification, and connectivity testing with clients, brokers, vendors, and exchangesSupport OMS/EMS and trade flow systems, ensuring seamless trading operationsTroubleshoot FIX connectivity, order flow, and trading-related issuesWork closely with traders, clients, infrastructure teams, vendors, and global support teamsSupport and maintain relationships with exchanges, brokers, and market connectivity providersWhat you'll bring:7+ years' experience in FIX Protocol support, client onboarding, and electronic trading environmentsStrong Cash Equities trading support experience within a broker/dealer or execution services environmentExperience supporting OMS/EMS platforms (Fidessa, FlexTrade, or similar)Strong SQL skills for troubleshooting and analysisGood Unix/Linux command-line knowledge and basic scripting abilityUnderstanding of trading workflows, order lifecycle, market connectivity, and electronic executionExcellent communication skills with the ability to interact directly with traders and external clientsExperience with FIX certification and exchange connectivity are strong advantageousExposure to Algo Trading, Futures & Options, or Swaps are strong advantageousRobert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates