LICENSING PROGRAM MANAGER I

$7,416.00 - $9,213.00 per Month

Final Filing Date: 9/6/2026

Licensing Program Manager I – El Segundo Regional Child Care Office

The CDSS Community Care Licensing Division is currently accepting applications for a Licensing Program Manager I for the El Segundo Child Care Regional Office.

Under the supervision of a Licensing Program Manager II, the Licensing Program Manager I (LPM I) in the El Segundo Regional Child Care office is responsible for monitoring and supervising the activities of a unit of Licensing Program Analysts and performs quality assurance reviews, plans and conducts individual and group training, reviews complaint investigations, provides technical and supervisory direction in the office and the field, and reviews monthly intake and production reports. The LPM I may act as the Division representative with other agencies, recruit and hire new staff, meet with facility representatives, and recommend administrative actions against noncompliance licensees. The LPM I supports the office in maintaining CCLD Policies and Procedures.

Must be able to travel. Spanish preferred but not required. English-only candidates are strongly encouraged to apply.

Subject to personnel approval and SROA/Surplus policies.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

Working Conditions

Occasional telework may be permitted.

Use of a computer for several hours a day which involves sitting most of the time but may include walking or standing for brief periods. Attend meetings, workshops and training associated with job duties. Work hours and schedules may vary.

Office amenities include gym access and paid parking available.

This position may be eligible for Hybrid work. In-person attendance is required based on the operational needs of the position and in accordance with Executive Order N-22-25 the Statewide Hybrid Telework Policy, Government Code section 14200, and any applicable department telework requirements. The successful candidate must reside in California at the time of appointment.

Proof of California residency may be required.

Please note: Regular commute is not compensable.

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities.

The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

It is the mission of the Community Care Licensing Division to promote the health, safety, and quality of life of each person in community care through the administration of an effective, collaborative regulatory enforcement system.

The core mission of the Child Care Program is to ensure the health and safety of children in care. The Child Care Program strives to provide preventive, protective, and quality services to children in care by ensuring that licensed facilities meet established health and safety standards through monitoring facilities, providing technical assistance, and establishing partnerships with providers, parents, and the child care community.

Diversity. Equity. Inclusion. Accessibility. Belonging.

We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement

We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment

We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.

Quality Services

We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes

We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Special Requirements

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Please include a Statement of Qualifications (SOQ) with your application for the hiring manager’s review. The SOQ will be your first interview for this position. If your qualifications are competitive, you will be invited to an on-site interview.

The SOQ should be no longer than two pages, single-spaced, in 12-point font and in question and answer format. Please provide answers to the following questions to the best of your ability:

1. Please describe how your experience best qualifies you for this position.

2. As a Licensing Program Manager, you are expected to maintain a high-level of quality, quantity, and timely submissions for your own work as well as your staff’s work. Explain how you would accomplish this and remain accountable to management?

3. Tell us about your experience working with reluctant staff and how you gained their cooperation to complete a task.

A notation or reference to other materials such as resumes or applications will not be considered and will not substitute for the SOQ. Failure to answer the questions required in the SOQ may result in elimination from the hiring process.

This position is designated under the Conflict of Interest Code.

This position is subject to fingerprinting clearance by the Department of Justice.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

• Ability to exercise initiative, good judgment, honesty, and make timely decisions while maintaining positive and trusting working relationships
• Ability to plan, organize, communicate, and adapt to changing assignments and priorities, and work effectively under pressure to meet deadlines
• Excellent analytical skills with demonstrated ability to work independently, think logically and creatively, apply a range of analytical and research tools, identify gaps and opportunities for improvement, make sound recommendations, and develop business requirements based on the recommendations
• Experience with leading a diverse team with an emphasis on coaching and mentoring.
• Bilingual Spanish preferred but not required.
• There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.
• Transportation Reimbursement: Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders.
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 657-2326
[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.

Examination Information

Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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