Managed Workplace Operations Team Lead (with German) @ Capgemini Polska Sp. z...
Capgemini Polska Sp. z o.o.
Job Description
Qualifications
- 5–8 years of experience with SCCM and Intune, with strong expertise in both.
- Solid understanding of SCCM architecture, including site hierarchies, roles, logs, and optimization.
- Experience with SQL Server installation, maintenance, and performance tuning.
- Knowledge of network and security concepts (TCP/IP, firewall rules, ports, TLS/HTTPS).
- Experience in OS deployment (task sequences, Windows ADK, USMT) and lifecycle management.
- Skills in software packaging (MSI, EXE) and tools such as InstallShield or Advanced Installer.
- Strong PowerShell skills for automation, reporting, and troubleshooting, with broad managed workplace knowledge.
- Strong communication, analytical thinking, and proficiency in German and English.
Role Description
Your Role: You lead a Managed Workstation runs operations team while acting as a trusted expert in software distribution, packaging, and endpoint management. Working closely with client stakeholders, you ensure reliable service delivery, drive continuous improvements, and maintain high operational standards. You combine hands‑on technical expertise with people leadership, balancing daily operations, complex changes, and strategic enhancements to keep the workplace environment secure, efficient, and aligned with business needs.
Benefits
- Well‑being culture: medical care with Medicover, private life insurance, and sports card. We also provide a Capgemini Helpline for therapeutic support and an educational podcast “Let’s talk about wellbeing”.
- Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform, plus free access to Education First languages platform, TED Talks, and Udemy Business materials and trainings.
- Continuous feedback and ongoing performance discussions via the performance management tool GetSuccess supported by a transparent performance management policy.
- Hybrid working model with a modern office and ergonomic home office package (laptop, monitor, chair). Hybrid flexibility after onboarding.
About Us
Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Responsibilities
- Lead the Managed Workstations runs operations team.
- Act as client‑facing SME for software distribution, packaging, and SCCM architecture.
- Manage client requests and prioritize daily operational tasks.
- Execute and consult on complex changes.
- Review and contribute to high‑level design documents.
- Ensure deliverables meet agreed quality standards and SLA/KPI targets.
- Identify automation opportunities and evaluate new solutions.
- Collaborate with security teams to ensure compliance with patching and configuration baselines.
Requirements
- SCCM
- Intune
- SCCM Architecture
- SQL
- TCP/IP
- Firewall
- TLS/HTTPS
- Test sequences
- Windows ADK
- USMT
- Lifecycle management
- Software packaging
- MSI
- EXE
- InstallShield
- Advanced Installer
- PowerShell
- Automation
- Troubleshooting
- Communication skills
- Analytical skills
Additional Benefits
- Training budget
- Sport subscription
- Private healthcare
- International projects
- Free coffee
- Bike parking
- Free parking
- Mobile phone
- In‑house trainings
- Modern office
- No dress code