Marketing & Sales Operations Manager

About the Opportunity

The company is a full-service platform for brand growth in the age of AI search. As consumers shift from traditional search engines to platforms like ChatGPT, Claude, and Gemini, the entire ruleset of growth is being rewritten. Buyers now rely on agents to discover, recommend, and purchase products and services for them. If a brand isn’t part of the answer, it isn’t in the running.

The platform offers everything a brand needs to get found, recommended, and earn trust. The organization works with category leaders to drive visibility and accelerate growth from AI search.

Backed by prominent venture capital firms, the company has offices in San Francisco, New York, and Montevideo.

About the role

Reporting directly to the Revenue Operations Leader, this role will own the inbound requests that keep a fast-growing sales and marketing organization running: routing changes, account movement, commission fixes, form and campaign setup, event operations, and reporting asks. With a growing team, this position will play a key role in keeping revenue systems running and ensuring the team has the information and access they need to drive growth and bring in new customers.

Day to day, this role will involve working within HubSpot, Clay, Apollo, QuotaPath, and Crossbeam, building forms and campaigns, setting up marketing events, fixing issues, and maintaining data integrity. The role will also utilize Claude and Notion to document processes and operate efficiently. This is an opportunity for someone ready to prove out the role and grow with it, offering significant ownership from day one.

Key Responsibilities

• Responsiveness to sales and marketing team requests, reducing the time between an ask and a resolved routing, account, or commission issue.
• Data hygiene across HubSpot, ensuring records are clean enough for reliable reporting and routing logic as the team scales.
• Workflow and integration health across HubSpot, Clay, Apollo, QuotaPath, and Crossbeam, identifying and fixing breakages before they impact team productivity.
• Marketing campaign execution end to end: form builds, event setup, and campaign launches in HubSpot, without requiring engineering support.
• Campaign performance analysis, transforming form and event data into actionable reporting for the team.
• Commission accuracy in QuotaPath, resolving discrepancies before they escalate.

Required Qualifications

• Hands-on HubSpot experience in a SaaS environment, including configuration and troubleshooting.
• Experience building marketing forms, campaigns, and event setups from scratch.
• A track record of resolving operational issues (routing, data, commission) independently.
• Comfort working across both sales and marketing operations.
• Experience maintaining CRM data cleanliness at scale and establishing habits to prevent degradation.

Preferred Qualifications

• Experience with Clay, Apollo, QuotaPath, or Crossbeam specifically.
• Familiarity using AI tools like Claude to enhance operational efficiency.

Our Guiding Principles

• Extreme Ownership
• Quality
• Curiosity and Play
• Make Our Customers Heroes
• Respectful Candor

Benefits

• Equity in a fast-growing startup
• Competitive benefits package tailored to location
• Flexible time off policy
• Parental Leave
• A collaborative and fast-paced team environment.