Mortgage Processing Team Lead

We are seeking a MH Loan Processing Analyst - East for the MH Loan Production - East

The MH Loan Processing Analyst performs all loan processing duties, including processing, auditing, and funding, to meet service expectations. Exceptional customer service is crucial, as the specialist enhances the service experience for sources and borrowers by listening, identifying needs, and offering solutions. Quality control audits ensure accuracy, completeness, and compliance with internal guidelines.

Additionally, the specialist assists the Funding Manager with overseeing departmental resources.

If you have loan processing, customer service or quality control experience you should apply right away!

Highlights

• Providedailyandmonthlyproductionreportsformanagement
• Performend-of-dayreconciliation&reporting
• TrainnewLoanProcessorsonprocessing,auditing,andfundingprocesses
• AssisttheFundingManagerwithoversightofthedepartmentalresources

Experience

Required

• 2 years of lending processing experience and/or customer service experience or related experience.
• Financial Institution knowledge

Preferred

• MH or Real Estate Lending experience
• Experience managing/monitoring production pipeline.
• Experience training others
• Quality control or audit experience.

Education

Required

• High School Diploma or Equivalent

Preferred

• 2 years of college or related financial services experience

Skills & Knowledge

Required

• Strong organizational skills
• Good technical skills
• Exceptional problem-solving skills
• Good listening skills
• Good verbal and written communication skills
• Proficient in Microsoft Office applications (Excel, Word, Access, PowerPoint, Outlook)
• Knowledge of consumer lending laws and regulations

Preferred

• General knowledge MH Lending or Real Estate Lending industry

Schedule: Monday-Friday, 8:30 am-5:30 pm

Level of Work: 2A

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities