Office Manager

Company Description General Store-All Mini Storage is a locally focused storage facility serving the Vancouver, BC community with convenient and accessible storage solutions. The facility offers a range of unit sizes designed to meet personal and business storage needs. Customers can find detailed information about services, pricing, and availability through the company’s website or by contacting the facility directly.

The team is committed to providing reliable service, secure storage, and a straightforward experience for all customers.

Role Description The Office Manager is a part-time, on-site role based at General Store-All Mini Storage in Vancouver, BC. This position oversees daily office operations, including managing customer inquiries in person, by phone, and via email, handling rental agreements, and maintaining accurate records and files. The Office Manager processes payments, prepares basic reports, and ensures that office equipment and supplies are organized and functioning properly.

This role also coordinates unit reservations, supports move-ins and move-outs, and helps maintain a welcoming, professional environment for customers and visitors. The Office Manager collaborates with facility staff to address customer needs promptly and uphold company policies and procedures.

Qualifications

• Strong customer service and communication skills to interact effectively with customers, vendors, and team members.
• Experience with office administration and administrative assistance, including scheduling, filing, and record-keeping.
• Ability to operate and maintain common office equipment (e.g., computers, printers, phone systems, point-of-sale terminals).
• Basic proficiency with office software such as email, word processing, and spreadsheets.
• Strong organizational skills, attention to detail, and reliability in managing multiple tasks.
• Comfort working on-site in a small office environment and engaging with customers in person.
• Prior experience in retail, storage, property management, or a similar customer-facing role is an asset.
• High school diploma or equivalent; additional training or coursework in business or office administration is beneficial.
• Excellent customer service skills required.
• Suitable for retired person.
• Some moderate lifting required.