Operations Manager

CHEP is the backbone of global supply chains. Our purpose is to connect people with life's essentials, every day: now we're committing to do that in a nature-positive way. Through the world's largest pool of reusable pallets and containers, CHEP enables customers' supply chains to become more circular, sustainable and efficient in terms of cost and use of natural resources.

Our intrinsically circular "Share and Reuse" business model and our active role in thousands of supply chains puts us in a unique position to pioneer regenerative supply chains.

We employ approximately 12,000 people in 60 countries and we'll empower you to own and shape your career. If you've got the potential, we'll support you every step of the way. So, Fast Forward Fast and accelerate your logistics and supply chain career with CHEP!

Your mission

Are you currently a Teamlead, ready to take a bigger role in a high-impact manufacturing environment? As Operations Manger/ Operations Lead in our Tiel plant, you'll manage a team of around 85 colleagues (5 direct reports), drive safety, performance, and continuous improvement, and act as the right hand of the Plant Manager. This is a fantastic opportunity to combine people leadership with operational excellence and make a visible impact on plant success.

• Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
• Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
• Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
• Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
• Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
• Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
• Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

Qualifications

• Bachelor's degree of equivalent in experience
• NEBOSH Qualification or equivalent
• Certifications or training programs in areas such as production management, safety, quality control, and lean manufacturing are desirable

Skills and Experience

• 3+ years of experience within a fast-paced production & distribution operation/ factory or related industry, including experience in a supervisory or management role
• Experience of leading Zero Harm including learning teams and investigations, assessing risk and developing risk assessments
• Experience of delivering a high performance team in a blue collar environment.
• A strong understanding of the production process, quality control, safety regulations, and other relevant industry standards
• Technical skills – The ability to understand the operation process and the ways to improve it
• Communication Skills – Strong written and verbal communication skills, a need to communicate with team members, upper management, and other stakeholders
• Problem solving Skills – Must be able to identify problems in the production process and implement solutions quickly and effectively
• Strong English language skills are essential for this role; Dutch, German or any other Eastern European language are a strong plus

• Good salary package, 10% annual bonus opportunity and annual salary reviews
• Growth opportunities
• 3 days of annual volunteering

Salary: 68000 – 75000 EUR / YEAR