Payroll Officer

We're looking for a detail-oriented and proactive Payroll Officer to join Brandbank and support the smooth administration of payroll services across our retail brands.

Reporting to the Payroll Manager, you'll play a key role in ensuring our people are paid accurately and on time while maintaining employee records.

You’ll be part of a supportive team that values accuracy, collaboration, and efficiency. This is a fantastic opportunity to grow your payroll expertise and make a real impact across multiple retail brands.

The Role

• Ensure accurate authorisation of timesheets in line with awards, policies, and legislation.
• Perform end-to-end payroll duties for retail brands in AU and NZ (fortnightly) and the Support Office (monthly).
• Process payroll adjustments, including taxation, superannuation, termination payments, and other compliance-related items.
• Validate payroll data and conduct audits on leave accruals, pay codes, and employment status to ensure accuracy and compliance.
• Ensure compliance with superannuation, child support, paid parental leave, WorkCover, and other statutory obligations.
• Process EFT bank files, STP reports to the ATO, and distribute pay slips.
• Prepare finance reports, including costings, tax records, and payroll expenses.
• Ensure accurate employee setup and ongoing updates in payroll and time-tracking systems.
• Support retail store teams in using Humanforce for attendance and rostering.
• Assist managers in resolving compliance issues before pay run deadlines.
• Respond to payroll queries from employees and management with confidentiality and professionalism.
• Liaise with external organisations, including the ATO, superannuation funds, Centrelink, and ABS, as required.
• On-site role 5-days per week, based in our St Kilda Road offices.

The Ideal Candidate

• Minimum 5+ years’ experience in a similar payroll officer role, ideally within retail.
• Relevant tertiary or equivalent qualification preferred but not essential.
• Strong knowledge of time & attendance practices, rostering principles, and payroll systems (experience with Humanforce/TimeTarget highly regarded; MicrOpay preferred but not essential).
• Exposure to NZ payroll administration and legislation is highly regarded.
• Good understanding of awards and award classifications, including the Modern Retail Award.
• Proficient in MS Office, with intermediate to advanced Excel skills (vlookups, pivots).
• High level of initiative, attention to detail, and ability to multi‑task to meet tight deadlines.
• Excellent communication and problem‑solving skills, with the ability to work independently and collaboratively within a team.
• Strong time management and prioritisation skills to handle multiple payroll and HR tasks efficiently.

Why Join the Brandbank Group Team

• Generous discounts across all Brandbank Brands!
• Opportunity to work for a uniquely Australian Retail Group with a global vision
• Supportive team culture and environment
• Employee Referral Program – be rewarded for referring great new people to our team
• Health and Wellness initiatives with access to Employee Assistance Program
• Brandbank Day – an additional day’s leave to use however you like – whether it’s for life admin, cultural celebrations, or simply recharging.
• You & Your Mate – yes, we mean your dog! Bring your furry friend to work and make your day that little bit brighter.
• Sample Sales – exclusive access to product samples at great prices – a fun and exciting benefit for anyone who loves our brands.
• Pantry Perks – free breakfast and snacks available on‑site for a quick pick‑me‑up.
• End‑of‑Trip Facilities – including bike stands, showers, towel service, and ironing boards for those commuting in active ways.