People and Community Assistant Store Manager

Overview

Wayfair is redefining the in-store experience for home shoppers, and we’re looking for a passionate Assistant Store Manager, People & Community to help shape the future of retail. In this role, you’ll lead all things related to training, team development, community engagement, and headcount planning. You’ll be the go-to expert for onboarding, scheduling strategy, and compliance while also acting as the local marketing champion for the store.

If you’re energized by developing people, building connections, and making an impact in your community, this is your opportunity to lead from the heart of the action.

Responsibilities

• Develop & Support the Team: Lead all onboarding and training initiatives to ensure team members are knowledgeable, engaged, and empowered to succeed.
• Drive Scheduling & Staffing Strategy: Own headcount planning and scheduling in alignment with store traffic and business needs.
• Ensure Compliance: Partner with leadership to audit training, track completion timelines, and uphold labor and policy standards.
• Partner Across Teams: Work closely with Store Enablement and leadership to roll out new training programs and elevate team performance.
• Lead Community & In-Store Events: Oversee in-store experiences and planned events in partnership with the Event Specialist.
• Own Grassroots Marketing: Leverage your knowledge of the Atlanta metro area to build partnerships, promote local events, and drive store traffic.
• Champion Culture: Be the connective tissue between people and process—fostering an environment where every team member feels valued and every customer feels welcome.

You’ll Thrive in This Role If You Have:

• Training & Development Know-How: Experience delivering training programs, onboarding new hires, and coaching team members.
• Operational & Scheduling Skills: Strong understanding of staffing strategies and workforce planning in dynamic retail environments.
• Local Community Ties: You’re well-connected in the Atlanta metro and passionate about building relationships that matter.
• Collaborative Leadership: You enjoy working cross-functionally and leading through influence, not just authority.
• Retail or Customer-Facing Experience: Background in retail, hospitality, or service industries is a plus.
• Flexible Availability: Ready to support store operations, including evenings, weekends, holidays, and special events.

Additional Physical and Environmental Requirements

• Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, and crawling.
• Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability: Must be able to lift and/or move up to 50 lbs regularly.
• Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and ability to adjust focus.
• Temperature Flexibility: Comfortable in environments with varying temperature conditions.
• Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
• Safety Awareness: Must adhere to all workplace safety protocols and procedures.

Benefits

• Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases and bonuses.
• Generous Employee Discount of up to 30%+, although discounts will vary by product type.
• Career Growth: Access professional development and advancement opportunities to grow with us.
• Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
• Time to Recharge: Start accruing paid time off immediately—because work-life balance matters.
• 401(k) with Company Match: We’ll match up to 4% to help you plan for your future.
• Tuition Reimbursement: Eligible after 6 months of employment—learn, grow, and get support along the way.
• Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Equal Opportunity Employer

Wayfair is an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice.

For any privacy-related inquiries, contact [email protected].