Product Manager (Emergency Response Drones)

Our client is looking for a Product Manager with a unique blend of technical knowledge, operational expertise, and product development experience, ideally with a background in robotics or public safety. The successful candidate will own the product roadmap, drive cross-functional collaboration, and set clear metrics to measure and achieve product success. Key Responsibilities Product Strategy & Roadmap : Develop and execute a roadmap aligned with their mission and the needs of the public safety sector.

Translate high-level goals into quarterly Objectives and Key Results (OKRs). Cross-Functional Collaboration : Lead collaboration between engineering, operations, and customer support to bring products from concept to reality. Define milestones, establish timelines, and ensure team alignment on deliverables.

Customer-Centric Development : Engage with public safety professionals to understand pain points and translate insights into product requirements. Prioritize requirements that add significant customer value. Metrics-Driven Management : Define and track key metrics to manage product success, including: Adoption Rates and User Engagement : Track metrics like Monthly Flights.

Reliability & Performance : Monitor uptime and Mean Time to Resolution (MTTR). Customer Satisfaction : Measure user experience through Net Promoter Score (NPS) or Customer Satisfaction (CSAT). Operational Excellence : Streamline product development and improve release efficiency.

Track metrics such as Time-to-Market (TTM) and Cycle Time to identify bottlenecks. Technical Collaboration : Use your engineering background to communicate effectively with technical teams, resolving challenges and ensuring technical feasibility. Requirements Education & Experience : Bachelor’s or Master’s degree in Engineering, Robotics, Computer Science, or related field. 5+ years in product management, preferably in robotics, public safety, or a tech-driven field.

Data Proficiency and Analytical Skills : Ability to define and analyze OKRs and KPIs, including user engagement, uptime, and customer satisfaction. Operational Mindset : Proven track record of operational success, optimizing processes for improved product delivery. Technical Proficiency : Strong foundation in engineering principles to work with development teams on complex solutions.

Customer-Centric Approach : Passion for gathering customer feedback and integrating needs into product development. Communication and Leadership Skills : Excellent written and verbal skills for coordination across teams and clear representation of the product’s vision. Preferred Qualifications Prior experience with public safety or emergency response products.

Familiarity with regulatory and safety standards in robotics or public safety. #J-18808-Ljbffr