Product Owner - End point

About Our Client

Working today to create the Beauty that moves the world, powered by Tech & Data. This ambition relies on 2 main pillars: to create the Beauty of the future and to transform the Company of the future. We are transforming IT to pivot to this Beauty Tech ambition accelerating and laying down the right Tech foundations & capabilities. Together we are building the IT of the Future.

Job Description

MAIN RESPONSABILITIES

Identify and analyze the options for improvement or development of the product based on the business needs for such product. ​KEY ACTIVITIES & TASKS

- Listening closely to the market and to the voice of all L'Oréal employees

Monitors trends (market / technologies) and identifies opportunities for the company

In collaboration with Employee Experience and Business Platforms teams, collects, and understands internal customers' needs

- Defining the services roadmap

Qualifies and challenges internal customers' requests considering Security, Privacy, Sustainability and Financial aspects.

Define the priority of each request.

Develop the associated action plan and timeline and share it back with the requester.

Consolidate the evolution roadmap of each service accordingly.

- Organizing with agility

Is responsible of the backlog completion and prioritization.

Organizes activities, inside the team and with other teams, to reach milestones.

Identifies risks inherent to projects and defines actions plans to mitigate them.

Communicates effectively with stakeholders, providing regular updates on projects progress.

Helps the team, composed of a technical Architect, a Project manager and a Service delivery manager (in charge of the Run) unlock the roadblocks.

- Ensuring service quality

Is the key point of contact for the services under its responsibility.

Defines services ambitions.

Defines and implements with the team associated monitoring tools (KPIs, dashboards…).

Defines and implements with the team the best way to communicate and report on its services.

Drive continuous improvement of the services under its responsibility.

Controls these standards under its responsibility are well applied at L'Oréal and drives action plans otherwise.

- Promoting services

The Successful Applicant

A successful Product Owner - Endpoint Solutions should have:

Technical Competencies

* Bachelor's or Master's degree in Computer Science, Information Security, or related field.

* 5+ years of experience in EndPoint solutions (Defender, Bitlocker, MAC, Packaging, Tanium, SCCM)Technical Competencies , Professional Competencies & skills

* Strong capacities to analyze, simplify and define realistic action plan even on complex subjects.

* Innovative mindset: must show a problem-solving mindset with creative solutions.

* Strong adaptation capacities in complex and changing contexts.

* Strong project/program management skills as must be able to respond to tight timelines.

* Strong English level

* Ability to communicate effectively with different levels of management, as well as both the business and technical areas.

* Good interpersonal and influencing skills.

* Strong business & customer service mindset

* Analytical and strategic: need to be able to use data to generate insights and reports that translate into initiatives to improve processes.

* Empathy: Ability to understand and relate to the needs and perspectives of users and stakeholders.

* Active Listening: Skillfully listen and comprehend information and feedback from others.

* Negotiation & Conflict Resolution: Effectively navigate differing opinions and find mutually agreeable solutions.

* Adaptability & Flexibility: Ability to adjust to changing priorities and circumstances.

* Creativity & Innovation: Generate new ideas and approaches to improve its perimeter.

* Leadership & Influence: Motivate and inspire others to achieve shared goals.

* Time Management & Organization: Effectively manage time and prioritize tasks to meet deadlines.