Production Control Manager

Job DescriptionJob DescriptionGPSI Guam is a Professional Technical Services Company, headquartered in Hagatna, Guam. We are a SBC Native 8(a) and HUBZone certified, Small Disadvantaged Business providing Program/Project management, administration, management, technical support, general contracting, logistics, commodities, and training resources.GPSI is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities. GPSI offers a competitive salary and comprehensive benefits package that includes:Health insuranceDental insuranceLife insuranceProfessional training reimbursement401KDisability insuranceJob Description: The Production Control Manager is responsible for supervising the daily operations of the Housing Service Desk and Production Control Center.

This role ensures accurate and timely data entry, tracking, and reporting of all work management activities, including service calls, Indefinite Duration Indefinite Quantity (IDIQ) and Change of Occupancy (COM) work orders, and preventive maintenance tasks. The supervisor coordinates with various departments to support efficient workflow, contract compliance, and quality assurance across all assigned shops.Duties and Responsibilities:Supervise daily operations of the Housing Service Desk and Production Control Center to ensure timely response and completion of service requests.Coordinate daily work schedules and priorities with SRM Supervisors.Monitor data entry and service order accuracy to ensure compliance with company procedures and contract standards.Notify management and Government personnel of emergency situations and provide timely updates.Maintain the preventive maintenance database, schedules, and inspection records; provide monthly schedules to the Government CORs.Review repair costs and coordinate with the Quality Management team when IDIQ work thresholds are exceeded.Ensure all IDIQ and COM work orders are properly approved, scheduled, and closed out with signed Government acceptance.Prepare and submit all required Contract Deliverables (CDRLs) accurately and on time.Generate and distribute reports and work documents for Government representatives and shop personnel.Supervise Production Control Clerks to ensure accurate processing, tracking, and closure of all work orders.Maintain up-to-date records, files, and warranty information in accordance with company procedures.Coordinate appliance replacements and related activities with Government area managers.Support management with production metrics and statistical reports on open, in-progress, and completed work.Maintain effective communication between shifts through detailed pass-down notes.Develop and maintain the 24/7 service desk schedule; provide support to off-hour personnel as needed.Promote compliance with all company safety policies, personnel standards, and standard operating procedures.Perform other related duties as assigned to support departmental and contractual objectives.Accountable For:Maintaining effective communication and collaboration with team members and other departments.Ensuring professional and courteous interaction with customers and Government representatives.Meeting Performance Work Statement (PWS) requirements related to response times and service quality.Upholding accuracy, timeliness, and contract compliance within all Production Control operations.Minimum Requirements:Bachelor's degree in Business Management or equivalentAt least three (3) years of experience using work management systems such as Maximo, SAP, or Mincom.Minimum of two (2) years of supervisory experience.Proficiency in Microsoft Word, Excel, and PowerPoint, including report creation.Ability to obtain access to U.S. Government Installations through a Common Access Card (CAC)Valid Guam driver's license.Working Conditions:Work is performed indoors and outdoorsOutdoor work is subject to temperature extremes and inclement weather conditionsWork hours are subject to change, with overtime work as neededPhysical Requirements:Must be able to sit for long periods of time, stand, use hands and fingers; handle or feel objects, tools, or controls; reach with hands and arms; climb stairsMust be able to lift 35 pounds or moreReasonable Accommodation:GPSI will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.GPSI is an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Posted by ApplicantPro