Project Manager – Client Service & Communication (Creative Projects)

We're Hiring 

Project Manager – Client Service & Communication (Creative Projects)*

*Location: Patna, Bihar

*Employment Type: Full-Time

*Experience: 5 - 8 Years (Agency, Government Communication, PR, Investment Promotion, or Integrated Marketing preferred)

About the Role:

Brand Radiator is seeking an experienced \"Project Manager – Client Service & Communication\" to lead strategic communication, branding, media, and outreach projects for a prestigious government client. The role serves as the primary liaison between the client and internal teams, ensuring seamless execution across creative, digital, PR, events, and production functions. 

Note: Experience in PR Mandatory

Immediate Joiners will be preferred

The ideal candidate should possess strong project management, stakeholder management, communication, and leadership skills, with the ability to manage multiple high-impact assignments under tight timelines.

*Key Responsibilities

*Client & Stakeholder Management

* Act as the primary client SPOC and manage stakeholder relationships.

* Understand client objectives and translate them into actionable plans.

* Present campaign updates, reports, and strategic recommendations.

* Ensure timely incorporation of client feedback.

*Project Management*

* Plan, execute, monitor, and deliver communication and branding projects.

* Coordinate cross-functional teams including content, design, digital, PR, events, and production.

* Maintain project timelines, trackers, KPIs, and reports.

* Ensure quality, timely delivery, and effective escalation management.

*Communication, Media & Branding*

* Manage integrated online and offline communication campaigns.

* Coordinate PR activities, media relations, press events, and outreach initiatives.

* Oversee development of communication assets such as social media campaigns, brochures, annual reports, videos, advertisements, event branding, exhibition collateral, and promotional materials.

* Maintain brand consistency across all communication channels.

*Content & Event Management*

* Develop and review communication content in English and Hindi.

* Simplify policy and technical information into engaging promotional material.

* Support speeches, presentations, FAQs, and investor communication.

* Plan and execute events, exhibitions, investor meets, roadshows, and conferences.

*Team Leadership*

* Lead internal teams and external agencies.

* Drive collaboration, accountability, and execution excellence.

* Manage multiple priorities while maintaining quality and professionalism.

*Desired Skills*

* Excellent client servicing and stakeholder management

* Strong project management and multitasking skills

* Excellent English & Hindi communication

* Understanding of integrated marketing, PR, media, and digital communication

* Creative thinking and strong content review skills

* Presentation, reporting, and vendor management capabilities

* High ownership, attention to detail, and ability to perform under pressure

*Preferred Experience*

Experience in one or more of the following:

* Government communication

* Industrial investment promotion

* Public policy communication

* State government campaigns

* Investment summits and business events

* Public relations and integrated marketing agencies

*Preferred Domain Knowledge*

*Working knowledge of*

* Industrial policies and investment promotion

* Government communication processes

* Investor outreach and facilitation

* Public sector branding and stakeholder engagement

*Success in This Role*

* Strong client relationships and satisfaction

* Timely delivery of quality communication projects

* Effective coordination between client and internal teams

* Successful execution of campaigns, events, and outreach initiatives

* Consistent achievement of project KPIs with minimal escalations