PT Receptionist

PT Receptionist Gastro One - 1310, one of the Mid-South's largest and most experienced gastroenterology practice, seeks a customer focused PT Receptionist to join our team. You'll support our mission of delivering compassionate, high-quality digestive care through efficient financial operations. The Front Desk Clerk serves as the first point of contact for patients and visitors, playing a critical role in delivering a positive patient experience.

This position is responsible for greeting patients, managing check-in and check-out processes, handling scheduling, and supporting daily front desk operations in a fast-paced clinical environment. Due to the hands-on nature of patient care, this role is 100% on site. This position requires the ability to reliably report to work at 5:45 AM.

Key Responsibilities Greet patients and visitors in a courteous, professional, and compassionate manner Register patients and verify demographic, insurance, and billing information Schedule, reschedule, and confirm appointments Collect co-pays and process payments as required Answer incoming phone calls and respond to patient inquiries accurately and efficiently Maintain patient records in accordance with HIPAA and company policies Coordinate with clinical staff to ensure smooth patient flow Monitor waiting areas and keep front desk areas organized and professional Assist with administrative tasks and other duties as assigned Qualifications