QA Analyst

Develop test plans, test cases, test scripts, and test reports on multiple projects of varying sizes. • Execute test plans, test cases, and test scripts to ensure the correct behavior of various software, telecom, and reporting systems • Review user requirements documents to ensure that requirements are testable • Work closely with key stakeholders including Customer, Project Management, Development and Customer Success Management to understand requirements and develop test plans • Determine the severity and impact of issues on the business and communicate status to stakeholders • Validate that user expectations are achieved during the testing process • Be proactive and inquisitive in identifying and finding solutions to recurring problems with software