QA Lead, Fintech Platform

Job DescriptionJob DescriptionSalary:

About the RoleThe QA Lead, Fintech Platform is responsible for establishing and leading quality assurance and testing practices across Zenus fintech platform.This role focuses on ensuring reliability across APIs, middleware, onboarding workflows, and third-party integrations that power client operations and internal systems. The QA Lead will work cross-functionally with Fintech, IT/Solutions, Product, and Compliance to validate system changes, reduce production issues, and support scalable platform growth.This is a hands-on leadership role that combines test execution, process definition, and coordination across multiple systems and teams.

Responsibilities & DutiesQA Leadership & StrategyLead and mentor QA and junior engineers supporting testing effortsDefine testing strategy, standards, and processes across the fintech platformEstablish structured regression testing and release validation practices

Platform & Integration TestingOversee end-to-end testing across:Middleware and APIsClient onboarding workflowsInternal tools and automation systemsThird-party platforms (core banking, AML, CRM, payments)Ensure system changes do not negatively impact downstream integrations or workflows

Manual & Automated TestingDesign and execute test plans for new features, fixes, and system changesBuild and maintain regression test suites (manual initially, with gradual automation)Validate API functionality and data flows across systems

Release & Defect ManagementParticipate in release cycles and ensure readiness before deploymentManage defect tracking, prioritization, and resolution with engineering teamsEnforce QA validation as part of the release process

Cross-Functional CollaborationWork closely with Fintech, IT/Solutions, Product, and Compliance teamsSupport validation of workflows impacting regulatory processes and client operationsCollaborate with developers to refine testing coverage and acceptance criteria

Quality Metrics & Continuous ImprovementTrack KPIs such as:Test coverageDefect leakageRelease stabilityContinuously improve testing processes, documentation, and efficiency

What You Need for This Role5+ years in QA, software testing, or test engineeringExperience leading or mentoring QA or testing teamsStrong experience with:API testingIntegration and end-to-end workflow testingFamiliarity with tools such as:Postman / API testing toolsSelenium, Playwright, Cypress, or similar (nice to have)Understanding of:Distributed systems and microservicesData flows between systemsStrong analytical, communication, and organizational skills

Preferred ExperienceFintech, banking, or payments systemsExperience testing systems with multiple third-party integrationsExposure to onboarding, compliance, or transaction workflowsExperience working in regulated environments

What Success Looks LikeWithin the first 36 months, this role will:Establish a structured QA process across the fintech platformImplement regression testing across core systems and integrationsReduce production issues and integration-related defectsImprove confidence and consistency in platform releases