Receptionist

Role PurposeTo serve as the first point of contact for visitors and callers, ensuring smooth front office operations, effective communication, and efficient administrative support. Key Expectations of the RoleGreet and assist visitors in a professional and courteous mannerManage security and telecommunications systems efficientlyHandle queries and complaints via phone, email, and general correspondenceTransfer incoming calls to the appropriate departments or individualsTake messages accurately and ensure timely delivery to concerned staffManage meeting room bookings and availabilityMaintain and manage office supplies and stationery inventory Competencies Required for the RoleStrong communication and interpersonal skillsGood telephone etiquette and customer-handling abilityOrganized, disciplined, and resourceful approach to workAbility to multitask and prioritize effectivelyBasic knowledge of EPABX systems

Personal QualificationsGraduation in any discipline2-3 years of relevant experience in a similar role