Receptionist

Job DescriptionJob Description- Provide superior customer service as the first point of contact for members of the public, customers, system partners and registrants - Screen and route telephone calls, emails and Live Chats and respond to inquiries from the public, registrants and system partners by referring calls to appropriate personnel - Ensure that Welcome Desk duties are maintained during regular business hours (8:30am to 4:30pm) - Perform a variety of duties in support of the administrative activities and operational requirements - Perform mailing, scanning and photocopying of various correspondence or materials - Maintain incoming and outgoing mail and arrange courier services - Assist in the processing of fees - Prioritize correspondence based on content and urgency for redirection to the appropriate staff member for response and follow up - Maintain timely and accurate data for key-decision making processes and shares this information with the appropriate individual or service area Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.