Remote Customer Solutions Engineer, AI Agents

Customer Solutions Engineer, AI Agents This is a fully remote opportunity and can be worked from any location in the United States. About Us 1mind is building the next generation of revenue teams . We are creating a new category of enterprise software: Autonomous Customer Experience.

Our platform deploys Superhumans , go-to-market teammates with a face, a voice, and a GTM brain that serve the buyer across the entire journey with one continuous memory. They engage, demo, onboard, and support in the moments no company could ever staff, so the handoffs disappear and growth stops leaking. Join us as we define the category and build the platform that powers the next generation of revenue teams.

When the buyer wins, the company wins. Every1 Wins. About the Role As an Agent Architect at 1mind, you are the master orchestrator of our AI Superhumans.

You don’t just "onboard" customers; you design the digital consciousness and operational framework that allows our AI to integrate seamlessly into a customer’s ecosystem. This is a hybrid role requiring a key blend of technical engineering, systems thinking, and consultative leadership. You will be the primary technical guide for our customers, taking them from a conceptual vision to a fully activated, high-performing AI workforce.

You will map complex workflows, configure intricate agent behaviors, and ensure our Superhumans are transformative team members for our clients. What You’ll Do Architect Superhuman Activation: Lead the technical discovery and "blueprint" phase for new customers, mapping their existing business systems to our AI framework System Mapping