Remote Forward Deployed Engineer

Summary The Forward Deployed Engineer owns the technical implementation of complex integration workflows - the builds that go beyond what a standard onboarding can handle and where Hatch doesn't yet have a native solution. This is a code-level, hands-on role. You're building n8n flows, direct API integrations, custom webhook configurations, and multi-system orchestrations.

You get pulled in when complexity exceeds what the normal scope can cover - either at onboarding or later in the customer lifecycle when something harder surfaces. Managers should expect this person to be deep in the work, not coordinating around it. This opportunity requires you to be located in the United States.

We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Hatch, we’re looking for great people, not just those who simply check off all the boxes. What you'll do Partner directly with sales execution to scope complex integration projects.

You will navigate the gap between a client's business objectives and what their technology ecosystem actually supports by diving deep into comprehensive developer documentation. Build custom n8n flows, direct API integrations, webhook endpoints, and middleware configurations for accounts that fall outside standard templates. You must be comfortable adapting to a broad ecosystem of technology where no two implementations will be exactly the same.

Own technically complex onboardings end-to-end: CRMs with no Hatch connector, multi-system orchestrations, custom business logic, event-based triggers, and anything requiring code QA and test all implementations before go-live; own monitoring and iteration post-launch. Monitor what you ship and know when something you built breaks or degrades before the customer does Define and enforce best practices across enterprise SaaS implementations. Create reusable architecture patterns and templates for common use cases so the team isn't solving the same problem twice Act as the field-side voice for R