Remote Healthcare Collections Specialist

• Location Remote - Center Line, MI, United States
• Employee Type FT Non-Exempt
• Required Degree High school

At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

The Role:

In this role, your primary function will be to contact customers regarding overdue payments, follow up on outstanding debts, and ensure the timely collection of accounts receivable.

Schedule:

Monday–Friday | 8:30 AM - 5:00 PM

What We're Looking For

• A high school diploma or equivalent
• Effective verbal and written communication skills, with a polite and professional phone demeanor.
• Ability to confidently navigate a desktop computer and operate a multi-line phone system.
• A high level of accuracy and attention to detail in all aspects of your work.
• Familiarity with healthcare payers and insurance eligibility is preferred, but not required.

What You’ll Be Doing

• Proactively contact customers to resolve past-due balances and follow up consistently on accounts where payment has not been received.
• Answer incoming customer calls, expertly assisting them with questions or concerns regarding their billing statements.
• Accurately update customer information and meticulously document all customer inquiries and interactions in the system.
• Act as a reliable collections resource and liaison to our service centers.
• Take ownership of your workload, ensuring all tasks and follow-ups are completed in a timely manner.

Benefits

• Competitive pay
• Paid time off + floating holiday
• 401(k) Retirement Savings Plan
• Training and growth opportunities

Remote Work Expectation: On your scheduled work-from-home days, a camera-on presence is required throughout your entire shift to facilitate team communication and support.