Remote Staff Software Engineer, Partners & Integrations (Remote - US)

At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers.

With a presence across both the US and UK, and trusted by key players on Broadway and the West End, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. We are transforming our engineering culture to align with an Empowered Teams model, embracing Continuous Delivery and focusing on building capabilities to drive higher quality, reliability, and speed. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups.

Come see how we "role". About The Role The Staff Software Engineer, Partners you will mentor engineers, help the team adopt Continuous Delivery practices, and raise the bar on engineering best practices. You play a pivotal role in system design, risk assessment, and deployment strategies while partnering with Product, Design, and Engineering Leadership to deliver solutions as part of a cross-functional, empowered product team.

As Nliven connects to a growing ecosystem of partners and third-party systems- payments, CRM, marketing, identity, and more- you will define how we expose and consume those integrations, and how we make them reliable and easy to build on. This position reports to an Engineering Manager and is expected to take ownership of large-scale projects, solve complex problems and elevate the skills and standards of all engineers. This position is full-time and fully remote.

Candidates must be located in California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, South Carolina, New Jersey, New York, or Connecticut. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office.

About You You have designed and operated external-facing APIs and integration platforms that other teams and external partners build on, and you understand what makes an API program durable: clear contracts, thoughtful versioning, reliable webhooks, idempotency, rate limiting, and a great experience for the developers who consume it. You have a strong background in .NET Core and modern frontend frameworks like React, Angular, or Vue, with a deep understanding of both backend and frontend development. You don't just write code; you mentor, assist, and collaborate with your peers to elevate the entire team's technical output and skill level.

You thrive on the challenge of modernizing an established product and are skilled at designing and building independent services to enable team autonomy and faster delivery. You have experience taking ownership of large-scale projects, driving architectural decisions, and mentoring engineers to foster a culture of technical excellence and continuous learning. You treat reliability, performance, and security as product quality- the things customers and partners experience directly- and you help set and meet SLOs for the systems and APIs you build.

You are comfortable partnering with Product, Design, and Engineering Leadership to deliver technical solutions that align with business goals as a member of an Empowered Product Team. What You'll Do Own the API learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. E mbrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together.

S eek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. E mpathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. T ransform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers.

Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged,