Repairs Manager
Niyaa People Ltd
Job Description
A fantastic opportunity for a Repairs Manager has come available fora well-respected housing provider based in Cardiff!You will be based at their head office inCardiff with hybrid working availableAs theRepairs Manager, if youhave a strong track record ofmanaging a DLOand building up and upskilling a team,I want to speak with youRepairs Managerduties:Lead on the delivery of a safe, high-performing and customer-focused multi-trade responsive repairs service, ensuring servicesalign with organisational priorities and regulatory requirements.Hold overall accountability for repairs service performance, overseeing the use of KPIs, dashboards and data analytics to drive continuous improvement, inform decision-making and provide assurance to senior leadership.Manage the reactive repairs budget, ensuring effective financial control and value for money services.Lead the procurement, appointment and performance management of external contractors, ensuring contractual compliance, quality standards, and value for money outcomes for customers.Lead, manage and mentor the Repairs Team Operational Leads, setting clear direction and standards in line with industry best practice and ensuring robust training and development is in place.To succeed as the Repairs Manager, you need:Significant experience withinmanaging and delivering high quality repairs servicesExtensive knowledge of health and safety and other relevant legislation and regulationsKnowledge of the WHQS (Welsh Housing Quality Standard), including HHSRSExperience managing a DLOExperience dealing with a customer contact centreExperience driving efficiency'sand cost controlThis role is offering a day rate of 250-300 per dayTo register your interest, click apply now or call Kyle on (phone number removed)