Retail Store Manager
WHITE RAVEN RESOURCING LTD
Job Description
White Raven Resourcing Ltd are delighted to be supporting a global, premium retail brand in their search for a Retail Store Manager to lead their store in Glasgow.This is an exciting opportunity to join a high-growth, customer-focused organisation where you will take ownership of store performance, lead a passionate team, and deliver an exceptional in-store experience.As Retail Store Manager, you will be responsible for driving store success through strong leadership, operational excellence, and outstanding customer engagement.Key responsibilities include:Leading, motivating, and developing a high-performing store team to achieve individual and store targetsActing as a role model on the shop floor and within back-of-house operationsManaging day-to-day store operations including visual merchandising, stock control, and loss preventionAnalysing store performance and implementing strategies to improve productivity and efficiencyDelivering an outstanding customer experience using advanced sales techniquesManaging staff rotas and scheduling effectivelyOverseeing in-store HR processes including recruitment, onboarding, training, and performance managementEnsuring health, safety, and environmental standards are consistently maintainedHandling customer queries and escalations professionallySharing feedback and insights with senior managementRequirementsWe're looking for a motivated and commercially driven leader who thrives in a retail environment.You will have:Proven experience in a retail management or leadership roleStrong people management and team development skillsA passion for retail, customer service, and achieving sales targetsSolid understanding of retail KPIs and performance metricsExcellent communication and organisational skillsHigh attention to detail and a proactive mindsetExperience with stock control, POS systems, and loss prevention processesDesirable:Previous experience within a fast-paced or premium retail environmentAwareness of retail market trends and consumer behaviourYou'll also be flexible to work weekends and holidays and comfortable working within a remotely managed structure.BenefitsCompetitive salary packageRetail bonus schemeExcellent career development opportunitiesInclusive and supportive working environmentGenerous staff discountExposure to wider business projects across a European networkFlexible uniform allowance