Revenue and Receivables Officer

As a key member of the Finance team, you will be responsible for customer billing and receipting processes, ensuring accuracy, compliance, and timely reporting. This role plays an important part in supporting revenue management and delivering excellent service to internal and external stakeholders.

Employment Details

• Permanent - Full Time, 38 hours per week
• Located in Rhodes, Sydney – free gym, great public transport, parking options, and convenient shopping links
• Flexibility to work from home on days when commuting is not required
• Salary packaging including novated leasing options
• Birthday leave available

Key Responsibilities

• Manage billing and receipting transactions accurately and in a timely manner
• Provide excellent customer service to clients and internal stakeholders by responding to queries via phone and email
• Manage fortnightly/monthly settlements and direct debit adjustments
• Generate and distribute client invoices and account statementsProcess refundable accommodation deposits and ingoing contributions in compliance with legislation
• Manage funding accruals and reconciliations
• Perform revenue-related reconciliations and provide reporting to management
• Support debtor collection activities
• Maintain up‑to‑date knowledge of the Aged Care Act and relevant legislation

About You

• Diploma/Bachelor in Accounting, Business, Finance, or a related discipline
• Minimum 5 years’ experience in the aged care industry
• Intermediate Excel skills
• Good understanding (or willingness to develop knowledge) of aged care revenue and legislation
• High attention to detail with strong organisational skills
• Customer-focused, collaborative, and solutions-oriented approach
• Ability to work under pressure and manage multiple priorities
• Experience working in a highly regulated environment
• Strong communication and stakeholder management skills
• A genuine desire to make a positive impact
• Experience with accounting/AR systems, particularly Alayacare, is desirable but not essential
• National Criminal History Check (or willingness to obtain)

Fresh Hope Communities is an Equal Opportunity employer and values inclusion and diversity.