Revenue Cycle Assistant

Revenue Cycle Assistant Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services.

Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff. General Summary: The Revenue Cycle Assistant position provides administrative support to the Billing and Revenue Cycle teams.

This position is responsible for proactive management of patient insurance and eligibility, prior authorizations, and assisting with provider credentialing, claims and billing support. Training and guidance are provided. Hours: Monday - Friday; 8:30am - 4:30am Essential Duties and Responsibilities: Eligibility ability to work with all levels of staff.

The ability to develop a robust understanding of health center and behavioral health billing, credentialing, authorization, and service requirements. Organizational Competencies: Demonstrate knowledge of the agency mission, vision, goals, and philosophy as well as the policies and procedures. Demonstrate consistent professionalism.

Demonstrate teamwork. Abide by the agency's and/or professional code of ethics. Strives to improve own and agency operations Commit to cultivating a non-violent and trauma-informed environment for all employees and clients, through our pursuit of Sanctuary; a trauma-informed model.

Commit to a deeper exploration of Sanctuary Values. Incorporates Sanctuary techniques into daily work activities. Participates in Sanctuary process teams and/or supports Sanctuary initiatives Requirements Position Qualifications: High school diploma or equivalent required; associate's degree in healthcare administration or related field preferred. 24 years of experience in healthcare revenue cycle operations, with emphasis on eligibility, authorizations, claims or credentialing.

Working knowledge of insurance plans, payer guidelines, and medical billing and credentialing. Proficiency with EHR and practice management systems. Strong attention to detail, organizational skills, and problem-solving ability.

Those eligible to drive company vehicles must have a valid driver's license and be eligible for coverage as defined by the agency commercial insurance carrier. Those who drive personal vehicles in the course of business must be able to provide proof of insurance.