Risk and Compliance-Senior Risk Governance Manager-Madrid

About MiraviaMiravia is a cutting‑edge e‑commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we are a passionate team working with partners from all over the world to build the e‑commerce platforms of tomorrow.

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The Role

The Miravia Risk team is seeking a strategic and experienced Senior Risk Governance Manager to build and lead our risk governance framework. This is a critical leadership role responsible for shaping the company's approach to regulatory compliance, internal policy, and platform integrity.

What You’ll Do (Responsibilities)

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• Strategic Risk & Regulatory Foresight:
  
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  • Develop and own the strategic roadmap for risk and compliance, anticipating large‑scale regulatory changes well in advance.
    
  • Partner with Product and Tech teams to ensure risk and compliance priorities are integrated into their development roadmaps, providing clear requirements and strategic guidance.
    
  • Conduct in‑depth risk assessments on new features and business initiatives, identifying potential compliance gaps and architecting mitigation strategies.
    
  
  
  
• Policy & Governance Framework Management:
  
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  • Drive policy excellence by reviewing, updating, and creating a comprehensive suite of internal policies, Standard Operating Procedures (SOPs), and escalation paths.
    
  • Perform targeted internal audits and reviews to ensure adherence to our governance framework, documenting findings and leading the implementation of corrective actions.
    
  • Act as the primary gatekeeper for platform integrity, ensuring our seller ecosystem maintains high standards of quality and compliance.
    
  
  
  
• Regulatory Compliance & Reporting:
  
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  • Manage the end‑to‑end lifecycle of regulatory reporting (e.g., DSA Transparency Reports), from data gathering and development to creation, publishing, and post‑mortem analysis for continuous improvement.
    
  • Serve as a key point of contact for regulatory bodies and external stakeholders, effectively communicating our risk controls and compliance posture.
    
  • Lead the response to regulatory notices and critical user reports (e.g., prohibited goods), ensuring swift action within established SLAs.
    
  
  
  
• Training, Awareness & Trust Building:
  
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  • Design and execute a mandatory, company‑wide training program on risk, compliance, and regulatory requirements to foster a strong culture of awareness and accountability.
    
  • Develop and deliver targeted training programs for our sellers to improve their compliance with platform policies (e.g., medical content, restricted products) and upcoming regulations.
    
  • Enhance user trust by increasing the volume and quality of transparency content on the platform, managing updates, and monitoring user engagement.
    
  
  
  

Position Requirement

What You’ll Bring (Qualifications & Experience)

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• Proven Experience:
  
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  • 5+ years of experience in a Risk, Governance, Compliance, or Policy role, preferably within the e‑commerce, tech, or digital platform industry.
    
  • Demonstrable experience interpreting complex regulations (like the DSA) and translating them into practical, operational, and technical business requirements.
    
  • Strong track record of developing and managing governance frameworks, including policy writing, internal controls, and risk assessments.
    
  • Experience in managing the full lifecycle of regulatory reporting and interacting with authorities.
    
  
  
  
• Technical & Analytical Skills:
  
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  • Exceptional data analysis skills, with the ability to interpret complex datasets, identify trends, and create data‑driven recommendations.
    
  • Familiarity with data visualization tools to present findings clearly and effectively to both technical and non‑technical audiences.
    
  
  
  
• Key Competencies & Behavioral Attributes:
  
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  • Strategic Influence: Ability to influence cross‑functional teams (especially Product and Legal) and drive alignment on priorities without direct authority.
    
  • Exceptional Communication: Superior written and verbal communication skills, capable of training employees, educating sellers, and drafting public‑facing reports with clarity and precision.
    
  • Ownership & Accountability: A proactive, forward‑thinking approach with the ability to own complex projects from conception to completion and thrive under pressure.
    
  • Unwavering Integrity: High ethical standards and a deep‑stated commitment to doing the right thing for our users, sellers, and the company.
    
  • Problem‑Solving: Excellent analytical and problem‑solving skills with strong attention to detail and outstanding organizational abilities. xqbhyrx
    
  • Familiarity with using AI‑powered tools for risk detection, compliance automation, or regulatory reporting is a strong plus.
    
  
  
  

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