Sales and Operations Associate

About Ayan We're building a bank based on Islamic principles. Halal by design, built for everyone. Our mission is to make halal financial products just as accessible, competitive, and user-friendly as any conventional option, for customers the established players have overlooked for years.

Our car finance product is live and scaling, with real customers and real momentum. We're a small team moving quickly, and you'll own real work from day one. About the role This is a Sales and Product role.

You'll own the post-approval pipeline, taking approved customers across the line. That means getting on the phone, understanding what's stopping them, helping them find the right vehicle, and working with dealerships to make it happen. You'll also be the closest person in the business to where customers drop off - which makes you our sharpest source of product insight.

We expect you to turn that into concrete improvements: changes to the journey, the comms, the tooling. The phones are the input; better product is the output. This is a role for someone who wants to own something, not just assist with it.

What you'll be doing Owning the post-approval pipeline and converting approved customers into signed clients. Running high-volume conversion calls and handling objections to move customers forward. Managing customer relationships from approval through to completion.

Diagnosing where and why customers stall, and driving the product and process changes that fix it. Supporting onboarding and keeping the customer journey smooth end to end. What we're looking for A confident communicator, especially on the phone.

Academic achievement Excellent product taste - you know what "great" looks like and notice the moment something's off. Commercial instinct - you build trust and remove barriers, not just close deals. Real ownership mentality - you set your own targets, run your own pipeline, and never settle for "good enough." AI native - AI tools aren't an add-on, they're simply how you work.

Bonus: experience in a customer-facing, sales, or operational role, an interest in ethical or Islamic finance and entrepreneurial experience Why join Ayan? Competitive salary. Real ownership and responsibility from day one.

Mentorship from experienced people in fintech and Islamic finance. Fast progression based on impact, not tenure. Meaningful work in a genuinely underserved market.

A team united by shared purpose that looks out for each other. How to apply We review applications on a rolling basis, so apply early via our LinkedIn posting.